Director of Risk & Control Operations (1LoD)

Company Description

This role can be London or Nottingham based with a hybrid work pattern.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

Why this role is important to us

As the Director of Risk & Control Operations, you will oversee the first line business’ risk and control function, ensuring understanding of regulatory requirements and organisational goals. Your leadership will set the strategic direction, manage the team, and coordinate important activities within the 1LoD Risk team, ensuring risks are managed and controlled across the business.

Work that matters - What you’ll do

• Strategic Oversight: Develop and implement the risk management plan for the UK&I 1LoD, ensuring understanding of regulatory requirements and organisational goals to leverage data analytics and risk modelling tools.
• Leadership: Manage the risk and control team, providing guidance to team members, driving a high-performance SME culture.
• Reporting: Improve BU accountability for risk, reporting on risks and control effectiveness to senior management and risk committees. Ensure accurate regulatory notifications (ICO & FCA).
• Stakeholder Engagement: Engage with partners, compliance, resilience, information security, and fraud teams to lead collaboration in risk management and control deployment efforts.
• Policy Development: Provide feedback on the impact of policy developments on the business, ensuring costs for implementation are balanced with risk reduction/appetite.
• Customer Outcomes: Support the exec in promoting a culture where good customer outcomes sit at the heart of all business activities.

Qualifications

What you’ll need to bring to the role & Experian

• Risk Management Expertise: In-depth knowledge of risk management principles and practices, with expertise in designing controls to mitigate identified risks.
• Regulatory Knowledge: Understanding of applicable regulations, standards, and compliance requirements within the industry (FCA, ICO, GDPR, etc.).
• Communication Skills: Reporting to senior management, influence partners, and explain complex risk and control concepts.

More about you

• Proven experience in driving risk management strategy and control frameworks.
• In-depth knowledge of risk management principles and practices.
• Expertise in managing risk incidents and implementing corrective actions.
• Experience with applicable regulations and compliance requirements.
• Able to set strategic direction and align team goals with organisational objectives through effective communication and influencing.

Additional Information

Benefits package includes:

• Hybrid and flexible working
• Great compensation package and discretionary bonus plan
• Core benefits include pension, Bupa healthcare, sharesave scheme, and more.
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional leave.

Internal Grade EB6

Closing Date: 18th April 2025

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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Experian Careers - Creating a better tomorrow together.

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