Director of Operations - Luxury Hospitality

COREcruitment; London; On-site; GBP 50,000 - 90,000; Full time

Job description

An exciting opportunity has arisen for a strategic and results-driven leader to oversee a collection of high-profile hospitality venues. This role requires a proven track record in multi-site management, commercial success, and delivering exceptional guest experiences.

This person will be responsible for driving operational excellence, leading high-performing teams, and ensuring each site runs seamlessly. You will develop and implement growth strategies, maintain brand consistency, and oversee financial performance.

Key responsibilities include:

• Overseeing operations across multiple locations, ensuring seamless service and brand consistency.
• Developing and executing strategies to enhance profitability, efficiency, and guest experience.
• Managing budgets, driving revenue, and ensuring financial targets are met.
• Leading, mentoring, and inspiring General Managers to achieve outstanding results.
• Implementing robust processes and systems to streamline operations and maintain compliance.
• Championing a guest-first culture, ensuring every visit delivers exceptional service and quality.
• Identifying opportunities for business growth, concept development, and operational improvements.

The ideal candidate will have extensive experience in hospitality leadership, strong financial acumen, and the ability to motivate teams while delivering exceptional commercial results. A passion for luxury hospitality, innovation, and guest experience is essential, as is the flexibility to travel between locations as required.

This is an outstanding opportunity for a dynamic leader looking to make a real impact in a well-established, high-end hospitality business.

If this sounds like the right fit, apply today or send your CV to Kate at COREcruitment dot com.