Director Digital Data & AI

Job title: Director Digital Data & AI

Salary range: Circa £90,000 at full-time / 37.5 hrs per week equivalent salary*

Contract Terms: Full-time, 2 year fixed term contract on KSS AHSN Ltd Terms (trading as Health Innovation Kent Surrey Sussex). Part-time / job share applications welcomed and encouraged*

Base: Hybrid working; with principal place of business at The Beehive, Ring Road, Gatwick, RH6 0PA

Location: Crawley, Sussex

The role will cover the whole of Kent, Surrey, Sussex geography and the postholder will be required, at times, to travel in and around the geography and periodically outside of the KSS geography.

Reports to: Chief Commercial Officer

Direct reports: Programme Manager

Budgetary responsibilities: Manage their own P&L and be charged with a set of strategic growth targets.

Job purpose

The Director of Digital Data & AI will be responsible for expanding and delivering on the organisations ambitions to be a leader in Digital, Data and AI innovation, spread and adoption across the region and nationally.

Key responsibilities of the role

1. To be a champion/expert in Digital data and AI both internally and externally leveraging wider team members in systems as well as across other parts of Health Innovation KSS and embed greater knowledge and awareness generally.
2. Strategic Planning: Develop and implement a comprehensive digital, data and AI strategy that aligns with the organisation's goals and objectives. Lead digital and data projects, prioritise requirements, and generate funding. Ensure transparent communication with the senior management team.
3. To better 'market' and promote the region's digital & data assets and knowledge locally and nationally/internationally to public/private sector organisations interested in working with or utilising these assets.
4. Technology Oversight: Stay abreast of emerging digital technologies and AI trends, ensuring the organisation leverages cutting-edge tools and practices.
5. Project Management: Lead digital transformation projects, including AI implementations, digital marketing initiatives, and data analytics efforts.
6. Team Leadership and Management: Manage, motivate, develop and mentor a team, including data analyst/scientists and programme manager. To act as a figurehead and be responsible for presenting at external conferences and events.
7. Budget Management and Income Generation: Responsible for P&L, overseeing the budget for digital and AI initiatives, ensuring cost-effective solutions and ROI for technology projects.
8. Stakeholder Collaboration: Work closely with other teams and stakeholders to understand their needs and ensure digital and AI projects align with broader business objectives.
9. Data Management: Develop strategies for data collection, management, and analysis to drive business insights and decision-making.
10. Compliance and Security: Ensure digital and AI systems comply with relevant regulations and standards, and maintain robust security practices to protect data and technology assets.
11. Performance Metrics: Establish and track KPIs to measure the effectiveness of digital and AI initiatives, making adjustments as needed to achieve desired outcomes.
12. Innovation and translational research: Foster a culture of innovation within the team and organisation, encouraging experimentation with new technologies and approaches by working with the translational research team and academic partners.
13. Training and Development: Provide ongoing education and training for staff on digital tools and AI technologies to enhance their skills and knowledge.

Key result areas

1. Co-delivery of excellent financial performance and a stretching income target, annually for growth development.
2. Delivery of income targets as set out as part of the annual business planning process.
3. To play a key part in leading the positioning of the organisation as the 'go to' partner for the region around innovation spread and adoption and translational research.
4. Work particularly closely with the Chief Operating Officer to seek to optimise, forecast & schedule demand & supply across the organisation focusing on continuous improvement.

Corporate contribution

1. Plays a lead role in the management and development of the organisation with a lead role in Digital and AI.
2. Acts alongside other Directors as a role model for our behaviours, culture and values work.
3. Manage change, problem solve and troubleshoot challenging issues and situations with staff and stakeholders, whilst adapting approaches where necessary.
4. Contributes to the national Health Innovation Network.
5. Drives strategic initiatives that contribute to the future of Health Innovation KSS.
6. Demonstrates passion in promoting Health Innovation KSS's strategy, services and values.
7. Promotes increasing diversity of staff, adapts to varied cultural and personal styles and works effectively with others' differences, concerns and motivations.
8. Contributes to reports to Board and governance committees within Health Innovation KSS and externally to stakeholders within KSS and upwards to NHS England.
9. Contributes to Health Innovation KSS's income generation ambitions by supporting and working with the wider team to deliver on the Digital, Data and AI strategy and over time transfer parts of the delivery to 'business as usual'.
10. Works in accordance with our hybrid working policy (Working Well Together) to ensure regular face to face meetings with relevant colleagues.

Additional functions

1. Undertake such duties, in addition to the key accountabilities listed in this job description and person specification, as may be delegated by the Chief Commercial Officer.
2. Work closely with the Chief Commercial Officer to ensure that Health Innovation KSS's values are continuously reflected in its processes and staff.

General responsibilities

1. To be an active member of the Health Innovation KSS senior leadership team and deputise for the CCO as required.
2. To promote the vision and values of Health Innovation KSS.
3. To share knowledge and work collegiately to mutual benefit with national and local voluntary sector organisations particularly relevant to the DDAT theme.
4. To ensure effective communications within and between teams, and to be involved in and participate in team meetings/days, team briefings, development days and corporate events etc.
5. To engage in regular performance reviews against agreed objectives. To be responsible for actively identifying own development needs and committing to a personal development plan based on continuous learning.

Person specification: Director of Digital, Data and AI

Education, qualifications & training
Essential criteria:

• Educated to degree or advanced degree level in Business Management, computer science/data science/IT/digital health leadership or relevant subject.
• Significant evidence of continuous professional development; record of CPD shows strong self-development ethos and learning from a broad range of interests.

Desirable criteria

• Experience of MedTech/Health Tech industry and or the NHS.

Knowledge and experience
Essential criteria:

• Strong understanding of the healthcare landscape, including market dynamics, regulatory environment, and reimbursement models.
• Proven track record of driving revenue growth, managing business development, and building strategic partnerships.
• Experience in Digital Data & AI leadership roles, preferably within the healthcare or not-for-profit sector.
• Strong understanding of digital and data technologies across external landscape.
• High level experience in AI fundamentals and strong background in software development.
• Experience of programme management and project oversight to include keeping multiple streams on track and ensuring delivery to time and budget.
• Demonstrable track record of leading high value and complex negotiations.
• Proven track record in leading initiatives, project management, managing cross-functional relationships and providing coaching and mentoring.
• Experience of leading and delivering complex change and strategy development, programmes in politically sensitive and complex environments, in particular around digital transformation.
• A detailed knowledge of planning and performance management within health and/or social care.
• A substantial proven and successful track record of leadership and operational management, ideally within health or social care.
• Experience of leading the development and production of strategic plans through processes of engagement and involvement with a range of stakeholders.
• Experience of working effectively in a politically sensitive and complex environment.
• Experience of successfully managing teams and business functions effectively and efficiently to improve outcomes.
• Experience of leading in a visionary, dynamic, highly ambitious and fast paced organisational environment.
• Previous responsibility for a budget, involved in budget setting and a working knowledge of financial processes.
• Experience of motivating and inspiring staff to work together to achieve a common objective.
• Ability to build highly functioning teams.
• Able to delegate effectively.

Desirable criteria

• Business development experience.

Skills and abilities
Essential criteria:

• Ability to think strategically and analytically, with a data-driven approach to decision-making.
• Exceptional leadership, communication, and negotiation skills.
• To act as a figurehead and be responsible for presenting at external conferences and events with gravitas, insight and credibility.
• Excellent analytical and problem-solving skills.
• Advanced IT Skills including collaborative working tools and good understanding of Microsoft Office.
• Exceptional interpersonal skills with the ability to communicate on highly complex matters within a range of subject areas and in difficult situations and with a flair for adapting tone and message for different audiences.
• Strong personal credibility with an ability to influence and persuade stakeholders both at the highest and all other levels, within and beyond the organisation.
• Able to prepare and produce concise and insightful communications for dissemination to senior stakeholders.
• Ability to provide, convey and present highly complex, sensitive and/or contentious information.
• Expert presentation skills.
• Strong people management skills, including performance management and professional development.
• Advanced problem solving and decision-making skills with the use of analysis and interpretation of highly complex information to decide on the best way forward for KSS AHSN.
• A keen intellect to analyse complex problems and then support and facilitate the development of solutions that can develop and deliver shared visions.
• Political astuteness with a clear understanding of what can/cannot be delivered at a senior level.
• An effective negotiator with highly developed influencing skills to support and facilitate amongst a disparate range of stakeholders to complex, multi-dimensional challenges often with no single 'right' solution.
• Demonstrable resilience, independence of thought, emotional intelligence, the ability to work through conflict and ambiguity and demonstrate a range of leadership styles to secure results through high-level influencing skills.
• Ability to analyse numerical and written data, assess options and draw appropriate conclusions.
• Ability to analyse highly complex facts and situations and develop a range of options.
• Ability to carry out procurement that requires high level analysis, comparison and assessment.
• High level critical thinking skills.
• Demonstrates sound judgement in the absence of clear guidelines or precedent.
• Ability to work on own initiative and organise workload, allocating work as necessary, working to tight and often changing and competing deadlines.
• Ability to make decisions autonomously, when required, on difficult issues.
• Ability to provide informative reporting to the Board.
• The ability to handle a rapidly changing and ambiguous environment.
• Numerate and comfortable in dealing with financial information.
• Advanced IT Skills including collaborative working tools and good understanding of Microsoft Office.

Desirable criteria:

• Developed analytical, managerial, business and leadership skills required.

Personal style and behaviour
Essential criteria:

• Commitment to the mission and values of a not-for-profit healthcare organisation.
• Strategic Mindset. Sees ahead to future possibilities and translates them into breakthrough strategies.
• Excellent interpersonal and networking skills, uses compelling arguments to gain the support and commitment of others.
• Personal and professional demeanour and credibility that generates trust and confidence in others.
• Flexibility of style to reflect the needs of a small organisation.
• Understanding of own strengths and limitations and impact on others.
• The confidence, determination, perseverance and energy to overcome obstacles to achieve the best outcomes.
• Collegiate knowledge sharer.
• Highly results orientated, with a strong drive to deliver and have an impact.
• A strong sense of personal and team accountability; delivers on commitments.
• High levels of personal integrity.
• Is positive, proactive and has a 'can do' attitude.
• Takes responsibility for own actions.
• Demonstrates ability to handle change effectively.
• Has a flexible and adaptable approach to work.
• Ability to work using own initiative.
• Has a very high level of self-awareness.
• Values diversity and looks for opportunities to improve equality.
• Respectful of the company's core values.
• Influential leader with flair and energy.

Other requirements

• To take on the duties and responsibilities of a director of a UK private company limited by guarantee.
• Reliable work record.
• The energy, stamina and drive commensurate with working at director level.
• Demonstrates flexibility within working patterns and prepared to work flexible hours when required.
• Able to work flexibly across a wide geographical area as necessary.

Values and Behaviours
Health Innovation KSS has developed a clear vision for the direction of the company. A set of values and behaviours have also been developed and agreed to underpin this vision. Our values and behaviours framework can be found below. Applicants and employees will be expected to demonstrate an understanding of and commitment to these values and behaviours, which will be assessed through the recruitment, selection and appraisal processes.

Diversity and Equal Opportunities
It is the desire of Health Innovation KSS to broaden diversity within its workforce. Health Innovation KSS is an equal opportunities employer and ensures that all new, existing and prospective employees are treated fairly through the principles of equal treatment and promotion of diversity.

Next Steps
To apply for this role, you must do so by following the application process, below.

You will answer some eligibility questions as well as some which are related to your job. After the job closes, our selection panel will review your application answers and CV. It is our aim to manage our recruitment processes in a fair, consistent and unbiased way. Please be assured that your application and CV will be entirely anonymised, at this stage of the selection process.

Currently, the closing date for final applications is 11th December 2024 and interview dates are to be advised. However, we are operating a fluid recruitment timetable and encourage all interested candidates to make their applications as soon as possible.

Locations: Gatwick
Remote status: Hybrid
Yearly salary: £90,000
Employment type: Contract