Direct Sales Coordinator

Cambridge Education Group; Cambridge; Hybrid; GBP 25,000 - 35,000; Full time

Job description

We have a new opening for a Direct Sales Coordinator at our OnCampus division, part of Cambridge Education Group!

About the role

The Direct Sales Coordinator is integral to nurturing and converting enquiries and leads generated from our direct sales channels into successful course applications. The role involves engaging with prospective students that want to study with OnCampus to facilitate their journey from initial interest to qualification for a successful course offer.

As such, the successful candidate will be supporting the Direct Sales Student Advisors in meeting individual/territory targets and Key Performance Indicators (KPIs) by contacting prospects directly as soon as the lead is created to ensure swift engagement with the view to increase conversion to Qualified status.

The role is on a full-time, fixed-term contract for 5 months, with the location in Cambridge, United Kingdom. We operate under a Hybrid Working policy whereas 3 days can be worked from home.

Other activities as a Direct Sales Coordinator at OnCampus:

• Engage with prospective students generated through direct sales channels such as paid search, organic search, referral sites, and others.
• Contact prospects directly as soon as the Lead is created to ensure swift engagement with the view to increase conversion to Warm/Qualified status.
• Deliver exceptional service and guidance to facilitate the conversion of enquiries into strong applications with Offers issued.
• Collaborate with internal teams to optimize the student conversion process and enhance the overall sales strategy.
• Maintain accurate records of interactions and progress within the CRM system to track and improve the conversion metrics.
• Intensive activity by telephone, email, instant messaging, online live chat, and other mediums.

Aspects we will be looking for:

• Educated to degree level or equivalent work-based learning (essential).
• Familiar with modern technology, with strong online and telephone etiquette (essential).
• Strong work ethic, self-motivated, punctual, and highly organised.
• Attention to detail, cultural awareness and sensitivity, understanding of the educational landscape.
• Ability to clearly convey complex information in a way that others can readily follow.
• Supportive team player who thrives under pressure.
• Proactive and results-driven mindset.
• Exceptional interpersonal and communication skills.

Great to have, but not essential:

• Experience of working in sales, preferably in a call centre environment (desirable).
• Experience living/studying abroad (desirable).
• Familiarity with the higher education sector in at least one of the following countries: UK, Ireland, France, (desirable).
• Exposure to international student recruitment (desirable).

Please note that interviews for shortlisted candidates and any potential job offers may be in place before the application end date. If you are interested in the role, we recommend you apply as soon as possible. The role may be closed earlier than specified.

Why will you love working here?

Working with our OnCampus team, you will have the opportunity to work with a team who have a shared focus of collaborating and improving the lives of learners. You will have the best of both worlds, the opportunity to grow personally whilst helping students develop.

Join a global education organisation that is respected for its successes and provides a friendly and supportive work environment to its diverse range of colleagues. Cambridge Education Group’s flexible and fast-paced experts help learners around the world to Achieve More.

What does OnCampus do?

OnCampus teaches pre-university programmes with opportunity for guaranteed progression to a wide range of undergraduate and Master’s degrees at leading universities in the U.K and mainland Europe. Since 2008, OnCampus has helped thousands of students progress to their chosen university. OnCampus is part of Cambridge Education Group, a global company with its headquarters in Cambridge, UK.

• Private Medical Insurance & Life Assurance cover
• Perkbox (includes hundreds of discounts)
• Salary sacrifice car leasing Scheme from Tusker; Cycle to Work scheme; Technology Purchasing Scheme
• Employee Assistance Program (EAP) - giving caring and compassionate support to all staff, as well as dedicated Mental Health & Wellness Champions
• Discounted rates on Master’s degrees with CEG Digital Partner Universities (25% off)

Pension - Royal London salary sacrifice pension scheme currently 5% employee minimum contribution and 3% CEG employer contributions.

Holiday - Enhanced holiday of 25 days plus U.K bank Holidays.