Digital Trading Manager - EMEA

This role is responsible for the delivery and execution of trading operations and on site user journey within the EMEA Digital Trading team. Commercial, with a results driven mindset, this role works collaboratively across functions to ensure timely launches of trading activities as well as best in class user journey that’s both relevant for driving revenue and conversions, as well as brand.

This individual will lead the Trade & VM Co-Ordinators and Trading Operations Assistant as well as BAU trading, seasonal and promotional setup for key trading events, short & long term site journey initiatives.

• You will provide weekly and Ad hoc reporting for EMEA Digital in team and wider business trade meets. Reporting includes but not limited to, topline trading, conversion, user journey and your sponsored product categories (Sandals/Winter/Collabs).
• You will own the weekly trade and post release site walks, ensuring delegation to junior members and following up that actions are taken at all priority levels.
• You will oversee the trading calendar alongside the VM & trade co-ordinators, making sure key product launches are plotted in the trade calendar and quarterly planning, maximising stock and full price opportunities as well as their market sponsorship opps.
• You will closely sponsor the two main seasonal product categories, ensuring product vision and trade strategy is delivered.
• You will own the onsite DTC product strategy, execution and forecasting for Partner and Inline collaborations, working cross functionally with all Digital depts as Global Marketing team to maximise traffic and conversion opportunities.
• You will work alongside the DTC and retail merchandising teams to optimise product performance for your categories, maximising availability, reviewing and making suggestions on product range and options, owning the Digital Intake Tracker and ensuring the stock is in the right location at the right time to fully maximise full price sell thru.
• You will work closely with the marketing teams to align digital stock with key dates to ensure the successful delivery of marketing events and product launches, reporting on performance and sell-thru post-launch.
• You will develop and nurture the team to provide weekly content and trading strategies for their categories and sponsored markets, suggesting content and products to be used in marketing activities based on trading performance, seasonality, planned product lifecycle, and regional nuances.
• You will work closely with the Business Analyst to develop existing and new reports to support data-driven decision making across the team.
• You will sponsor the Iberias DOCS team, ensuring the Digital voice is heard and attending quarterly and weekly team meets to ensure regional strategy is seen through.
• You will work alongside the EU Country Managers to ensure any localised site activity is delivered to the highest standard and best in class customer experience.
• You will work closely with the Digital Content & Production team to ensure updates for launches and key events are updated on time.
• You will oversee seasonal product setup as well as promotional trading events setup, working cross functionally across the tech and product teams, identifying opportunities to improve and maintain processes.
• You will manage relationships with Trade Insights, Studio, Regional CRO and Global UX teams, to ensure sensible prioritisation of AB tests, relevant content and delivering key trading initiatives within the tech roadmap and integral features into 90 day planning.
• You will own the Backend trading operations process, including but not limited to: Navigation, Categories, Product Cockpit, Redirects, Promotions & Coupon Codes.
• You will be an EMEA trade and operations point of contact for external and internal teams, and a key stakeholder in enhancement projects.
• You will own the on-site search and merchandising strategy, as well as the relationship with 3rd party search and merch provider.
• As a people manager, you will be expected to drive a strategy to maintain and develop engagement and retention alongside the Senior Ecommerce Manager and Head of Ecommerce.
• It goes without saying that everyone at Dr Martens is a team. Therefore, you will be expected to take on other duties as needed.

THE STUFF THAT SETS YOU APART

• Strong commercial acumen and analytical mindset.
• Ability to be agile, multi-task and delegate effectively.
• Relationship building and maintaining is crucial in this role, collaborating as well as challenging cross functionally to deliver deadlines, drive trade and timely launches.
• Driving engagement and morale of junior trade team members.
• Advanced knowledge of Hybris Backoffice and Fredhopper Merchandising & Search.
• Knowledge of Google Analytics, Content Square, Excel, Google search console, and other relevant ecommerce tools.
• Proven capability of working in a fast-paced environment and prioritise trade tasks and the customer experience effectively.

WHAT’S IN IT FOR YOU?

• Hybrid working (3 days in London office)
• Welcome to the family free pair of Docs
• 65% off all Docs
• Award-winning ‘Buy As You Earn’ Dr.Martens share plan
• Private healthcare
• A dedicated culture team
• 2 paid volunteer days per year
• Are you ready to fill your boots? Apply now.

Are you ready to fill your boots? Apply now.

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.

YOUR FUNDAMENTAL QUALITIES

It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it.