Digital Project Manager (JR101301)

At Clarion, our people are at the absolute heart of what we do. We’re proud that our core values of PASSION, CARE, IMAGINATION, and TRUST define the way we carry out our work across all of our exhibitions and conferences.

If you share our values and want to be a part of a successful, dynamic, and creative global business, then we want to hear from you.

The Opportunity:

Clarion is entering an exciting phase in its evolution as we're transforming towards digital and customer-first, to enable us to deliver excellent customer outcomes that future-proof our business. To strengthen the team, we are looking for an experienced Digital Project Manager to manage the delivery of multiple projects and product development initiatives. We are seeking a highly motivated and proactive Digital Project Manager to oversee and drive the successful execution of digital projects from initiation to completion. This role requires a strong understanding of technical project management methodologies, as well as the ability to communicate and collaborate with both technical and non-technical teams and alter their communication style as appropriate.

Key Responsibilities:

• Lead the DXP (Digital Experience Platform) project, overseeing the build and migration of existing websites, with future migrations planned for additional sites.
• Deliver all projects on time, within scope, and within budget, ensuring we deliver the benefits we set out to realise.
• Collaborate with internal delivery teams (BA, developers, IT, QA, UX/UI) and internal stakeholders (Sales, Content, Editorial, Marketing) to define project scope, objectives, and deliverables.
• Collaborate with external vendors to oversee project build, proactively mitigate risks in flight working with teams to bring timeline/budget/scope back on track, and ensure successful handover for internal team delivery once live.
• Break down technical concepts into clear, actionable plans and communicate effectively with both technical and non-technical stakeholders.
• Work with the transformation team to plan and execute training and adoption strategies for successful project rollout.
• Coordinate and guide multiple technical teams working on different transformation tracks and initiatives.
• Proactively identify and resolve risks, issues, and bottlenecks to keep projects on track.
• Facilitate daily stand-ups, sprint planning, and other agile ceremonies.
• Monitor project progress, track KPIs, and provide regular reports to stakeholders across the whole business.
• Work hand in hand with product and transformation teams to define and articulate benefit for the business and its stakeholders/end users.
• Ensure compliance with security, quality, and regulatory standards for all digital projects.
• Manage project budgets, resources, and timelines effectively to ensure on-time delivery.

Knowledge, Skills & Behaviours:

• Proven experience with Digital Experience Platforms (DXP) and Content Management Systems (CMS).
• Strong knowledge of Agile/Scrum methodologies and project management tools like Azure DevOps, MS Project, Optimizely, etc.
• Excellent communication skills with the ability to adapt language for both technical and non-technical audiences.
• Strong leadership skills, able to motivate and manage cross-functional teams to meet project tasks and deliverables.
• Proactive problem-solving skills with a focus on high-quality results.
• Ability to thrive in fast-paced, dynamic environments with shifting priorities.
• An understanding of software development lifecycles (SDLC), IT infrastructure, and cloud solutions.
• Ability to handle simple technical tasks such as scripting, troubleshooting, and code reviews.
• Hands-on experience with cloud platforms (Azure) and familiarity with CI/CD pipelines and DevOps tools.

About Clarion Events:

Clarion Events is one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947. (https://clarionevents.com/welcome)

Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Our purpose is to deliver exceptional customer outcomes and experiences by making every connection count. Our vision is that we want every one of our products to be a market leader in customer satisfaction and delight.

Benefits:

• 25 days’ holiday plus bank holidays.
• End of year wellbeing shutdown (closed for the last week of the year).
• Celebration day off (e.g. birthday, Diwali, Eid, etc.).
• Summer Hours in August (3pm finish on Fridays).
• Helping Our World (HOW) Days – one paid day per quarter to carry out charity work.
• Pension Scheme.
• Private Medical Insurance.
• Health Cash Plan.
• Wellbeing Library (MYNDUP).
• Mentoring Programme.
• Subsidised Café.
• Season Ticket Loan.
• Cycle to Work Schemes.
• Free on-site gym and shower facilities.
• Free eyesight tests.
• Free flu vaccination – offered on site once a year for all employees.