Digital Project Coordinator, Solihull

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Job Title: Digital Project Coordinator

Location: Solihull

Salary: £38,832 - £48,536 per annum

Hours: Full Time - 36.50

Job Requisition: R0000264212

Hiring Manager: Clifford Vieria

Close Date: 26th July 2024

As the Digital Project Coordinator, you will support our fast-growing customer-facing businesses, Cat Job Site Solutions and Caterpillar Safety Services, as part of the Business Systems Support Team. As our businesses continue to accelerate growth solutions in equipment management and safety consulting, scaling support of our IT and data needs is critical. You will be instrumental in maintaining our current business systems while developing new ways to drive efficiency and automation through data sourcing and visualization. Our customers and Cat dealer teams rely on insights generated by our business systems and customer-facing teams to deliver on contractual obligations and create customer value.

This role represents and supports the business system needs of several teams across operations, sales, equipment health monitoring, maintenance & repair strategy, pricing, and contracts. This role requires strong communication skills within the team and across process partners in order to support requests, translate business needs, develop requirements, identify and validate multiple data sources, determine priorities, and deliver solutions. The role primarily oversees the assignment and execution of data sourcing and visualization projects through contracted technical service teams and executes individual project work as necessary.

Responsibilities:

1. Working within the team and across process partners to support requests, translate the business need, develop requirements, identify and validate multiple data sources, determine priorities, and deliver solutions.
2. Managing the day-to-day activities of projects, including overseeing project responsibilities and schedules. Developing contingency plans for potential risks.
3. Directing and motivating project team as the representative of the product owner business needs.
4. Evaluating and managing deliverables to ensure that service expectations are achievable, developed, and met.
5. Monitoring project results for significant deviations. Ensuring adherence to quality standards and processes.

Desired Qualifications:

1. Experience: Worked in an IT capacity serving the data reporting and visualization needs of an internal or external business unit, used Agile Methodology, Azure DevOps, Tableau or Power BI, and Snowflake platform, and supported systems with multiple different data sources and data owners.
2. Attitude: Service-oriented mindset; someone that likes to help others.
3. Aptitude: Naturally inquisitive with an interest in business insights.
4. Skill: Well organized, strong communication, problem solver, report generation with visualization tools (Tableau, Power BI), multi-lingual (preferred).
5. Interest: Desire to work within or directly supporting customer-facing business units.

Desired Skills:

1. IT Project Management: Knowledge of project management; ability to plan, organize, monitor and control IT projects using appropriate technical resources.
2. IT Standards, Procedures & Policies: Knowledge of Information Technology (IT) standards and policies; ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT standards, policies, and procedures.
3. Data Gathering and Reporting: Knowledge of tools, techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company.
4. IT Project Control and Reporting: Knowledge of project control and reporting; ability to monitor the vital signs of an IT project while managing its progress and delivery schedule.

This position may require occasional domestic travel (less than 10%).

Our benefits package:

We offer a wide range of employee benefits including:

1. 25 days annual leave plus bank holidays including additional service days awarded each year
2. 10% Bonus target
3. Defined Contribution Pension Scheme (Contribution double by Company up to 10%)
4. Share Ownership Scheme (50% company matched)
5. Personalised flexible benefits
6. Employee Assistance Programme
7. Free onsite parking

NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

Posting Dates: July 12, 2024 - July 26, 2024

Caterpillar is an Equal Opportunity Employer (EEO).