Digital Product Lead - Virgin Atlantic

Salary: Competitive Per Annum

Hours: 37.5 per week, Monday - Friday

Location: Flexible working, 3 days a week in our VHQ, Crawley

Contract: Permanent

Closing Date: 28th February 2025

At Virgin Atlantic Airways, we believe that everyone can take on the world, and it’s our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we’re harnessing our spirit of entrepreneurship and innovation to challenge the status quo.

Join our team of forward-thinkers who approach the world with a different lens. We value individuals who are vocal about driving positive change and are willing to dive into both big and small tasks. If you’re ready to take your career to new heights, this opportunity is for you.

In a nutshell

As the Lead Digital Product Owner at Virgin Atlantic Ltd, you will have the unique opportunity to shape and enhance our world-class digital products and customer journeys. Working in a multidisciplinary digital product team, you will contribute at every stage of the product lifecycle, connecting our strategy with our portfolio of digital products to drive innovation and deliver exceptional customer experiences across all touchpoints and channels.

Day to day

• Collaborate with the business and the team to convert thoughtful analysis and understanding into practical tasks for developers.
• Apply customer insights, data analytics, and design expertise to ensure that product development meets customer needs and achieves desired outcomes.
• Monitor product performance against established metrics and make necessary adjustments when required.
• Foster strong relationships with key individuals and successfully navigate a collaborative work environment to align strategy and execution.
• Support the development of efficient processes and digital development practices across the organization.

About You

• Demonstrable experience in digital product management.
• Proven track record of leading cross-functional teams and delivering successful digital products.
• Strong knowledge of Agile delivery methods and industry-standard tools.
• Experience with technologies such as Azure DevOps, Jira, Adobe Analytics, and Adobe Target.
• Strong ability to effectively manage and communicate with various individuals involved in the project.
• Demonstrated understanding of market trends and the ability to strategize product solutions to meet customer needs.

Be yourself

Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong. To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (recruitment@fly.virgin.com) feeling confident that we’ve got your individual considerations covered.