Digital Executive

Digital Executive

Can you collaborate with teams to build successful customer journeys?

Are you a customer-centric and data-driven individual?

About our Team
The Marketing Technology Team is part of the RXUK hub central marketing team serving 50+ events globally. The team is responsible for digital platforms, marketing technologies, event technologies, innovation, marketing automation, analytics, and reporting.

About the Role

The Digital Platform Executive’s role is to configure and build multi-lingual website pages, content components, and web forms across multiple brands. You work closely with event, design, and content teams, utilising provided materials and assets, while adhering to Business and Brand guidelines. You ensure technical SEO and Accessibility standards are met and implement appropriate metadata and tracking methods. You ensure the websites and forms conform to privacy guidelines.

You perform quality assurance for all published content, ensuring it is displayed properly across all viewports. As the voice of the customer, you are the guardian of the website customer journey ensuring the customer experience meets our exceptional standards.

You will support the Digital Analyst in the production of analytic and SEO reports and will become well versed in these platforms. You will work closely with the Digital Platforms Manager to ensure agreed SLA’s are met and with colleagues in RXPH who will provide additional support in the busiest periods to meet those SLA’s.

Responsibilities

• Configures and builds website pages and content components utilising content and assets provided by event and content teams meeting the agreed Business and Brand guidelines.
• Ensures all web pages meet technical SEO and Accessibility standards.
• Ensures all appropriate metadata and tracking methods are implemented.
• Provides quality assurance (QA) for all content published to websites ensuring content displays correctly for all viewports, acting as the voice of the customer i.e. the content is legible, and the customer experience meets the agreed standards.
• Conducts analytics reporting across multiple platforms and extracts key insights for future campaigns.

Requirements:

• Proven experience working with component-based enterprise content management platforms.
• A good understanding of website customer journeys.
• A good understanding of technical SEO standards.
• Demonstrate excellent written and verbal communication skills.
• Highly organised; able to multi-task, prioritise tasks and meet deadlines.
• Have a Bachelor's degree in marketing, business, or related field.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Generous holiday allowance with the option to buy additional days.
• Health screening, eye care vouchers, and private medical benefits.
• Wellbeing programs.
• Life assurance.
• Access to a competitive contributory pension scheme.
• Save As You Earn share option scheme.
• Travel Season ticket loan.
• Electric Vehicle Scheme.
• Optional Dental Insurance.
• Maternity, paternity, and shared parental leave.
• Employee Assistance Programme.
• Access to emergency care for both the elderly and children.
• RECARES days, giving you time to support the charities and causes that matter to you.
• Access to employee resource groups with dedicated time to volunteer.
• Access to extensive learning and development resources.
• Access to employee discounts scheme via Perks at Work.

About the Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 42 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit www.rxglobal.com.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK, or please contact 1-855-833-5120.

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