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Digital Engagement Assistant

University of Leeds

Leeds

Hybrid

GBP 25,000 - 27,000

Full time

13 days ago

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Job summary

An established industry player in health and care research is seeking a dedicated administrator to join their Digital Engagement Team. This role offers a unique opportunity to contribute to vital research services while working in a supportive and friendly environment. You'll be responsible for providing flexible administrative support, managing various tasks, and ensuring excellent customer service. With a hybrid working model, you'll enjoy a balance of office and remote work, along with generous holiday and development opportunities. If you're ready to make a meaningful impact alongside enthusiastic colleagues, this position is perfect for you.

Benefits

26 days holiday plus approx. 16 Bank Holidays
Generous pension scheme options
Health and Wellbeing discounts
Access to on-site childcare
Shopping discounts
Travel schemes
Personal Development courses

Qualifications

  • Experience in providing administrative support with attention to detail.
  • Proficient in using Google suite for various administrative tasks.

Responsibilities

  • Coordinate meetings and manage diary schedules for the team.
  • Respond to customer queries and provide support for team projects.

Skills

Administrative Support
Interpersonal Skills
Organizational Skills
Customer Service
Google Suite Proficiency

Job description

Grade 4 (£25,448 - 26,942)

Do you want to be part of a national network supporting the delivery of health and care research across England? Are you an experienced administrator? Can you use your initiative to support your colleagues with a wide range of administrative tasks? Would you like to be part of a supportive and friendly team?

Providing flexible administrative support to the Digital Engagement Team and the delivery of the Be Part of Research and Join Dementia Research services, your role spans various areas, including meeting coordination and support and responding to customer queries. With excellent interpersonal and organizational skills, you will manage a variety of administrative tasks, ensuring accuracy and attention to detail. Proficient in the Google suite of services, you will provide responses to service user queries via a customer contact system, handle diary management, note take in meetings and provide support where required to team projects.


This role will be based in the RDNCC office on Queen Street, Leeds. We work in a hybrid way with an expectation that all RDNCC staff spend at least 40% of their time in the office. We are also open to discussing other flexible working arrangements.


Salary Requirements Of The Skilled Worker Visa Route

This role is not eligible for Skilled Worker visa sponsorship. Information on other visa options is available at: https://www.gov.uk/browse/visas-immigration/work-visas


What We Offer In Return
  • 26 days holiday plus approx. 16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!
  • Generous pension scheme options plus life assurance
  • Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
  • Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
  • Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!


If you are looking for a role that will provide you with an exciting opportunity to play a key role in the delivery of research services, and the opportunity to work alongside enthusiastic and supportive colleagues, apply today.


To explore the post further or for any queries you may have, please contact:

Jane Fitzmaurice, Digital Delivery Manager
Email: jane.fitzmaurice@nihr.ac.uk


Application process

As part of the RDNCC’s commitment to inclusion and equity of opportunity, our shortlisting stage is undertaken with names removed from job applications. Please do not include identifiable information in uploaded documents, file names or free text fields (e.g., names, photos, contact details) other than those specifically requested in the personal details section of the application form.

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