Digital Customer Journey and E-commerce Development Placement - BMW UK, Farnborough

Digital Customer Journey and E-commerce Development Placement - BMW UK, Farnborough

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We believe in creating an environment where you, our placement student, can learn and develop during your time with us and where you are given your own areas of responsibility from the start. Our experts and mentors will treat you as part of the team from day one, encouraging you to bring your own ideas to the table and giving you the opportunity to show what you can really do.

Our Summit ONE in Farnborough is home to the National Sales Company for the BMW Group in the UK, as well as BMW Group Financial Services which offers retailers, corporate, and private customers a range of customised financial services. Alphabet (GB) Ltd. as a leading provider of Business Mobility Services is also located in Farnborough. We decided in November 2020 to bring together BMW Financial Services and Alphabet to stay relevant to our customers and continue to succeed in a rapidly changing business environment.

Within our self-contained campus, we offer a modern way of working with an empowering office culture, some aspects of which include:

• Our work persona shift – being yourself is effortless and so increases efficiency. For this reason, we allow our employees to express themselves through the way they dress.
• Flexible working hours - working flexibly improves mental perspective and increases sustained productivity. This means our leaders maintain balance, not burnout, through focusing on output, not attendance.
• The opportunity to get involved with our continued support of our house charity with a variety of fundraising events throughout the year.
• Throughout our offices, there are open creative spaces which hold facilities such as table-tennis tables to encourage innovation and employee engagement.

BMW UK, Farnborough - Digital Customer Journey and Ecommerce Development Intern - 13 Month Placement (July 2025)

What awaits you?

• This role is cross functional, giving you the opportunity to work across Marketing, Digital, E-commerce, Service, and Parts areas, as well as interfacing with other departments within the organisation and our Retailer Network.
• As part of the role, you will be involved in the commercial elements of the business which will include gaining an understanding of the return on investment of our activities, monitoring competitor activity, and interacting and maintaining relationships with contacts across our agency landscape.
• Supporting the Ecommerce Manager to schedule and facilitate meetings with various e-commerce stakeholders, working with the world’s biggest online marketplaces like eBay and Amazon.
• Great learning opportunity to manage relationships with some key agencies that support the delivery of our many digital platforms.
• Supporting the wider Channel Development areas with regular accurate reporting as well support for the many projects and national campaigns that use our digital platforms as destinations to shop/transact.
• Supporting the Retail Channel Development Executive by assisting with and supporting the maintenance/development of the Service Online Booking Platform and various other digital convenient journey platforms such as BMW Chat and BMW Pay.
• The role will occasionally involve offsite meetings, so a willingness to travel is key, although the majority of your time will be spent at Summit One in Farnborough.

Qualifications and experience

• Studying towards a bachelor's degree
• An interest in e-commerce
• A confident user of Microsoft Office products, specifically Excel, is a necessity.
• A thirst for learning, an eye for detail, and a creative flare would all be beneficial.
• Excellent communication skills both verbal and written are essential.
• An ability to effectively manage multiple tasks/projects simultaneously whilst maintaining a high level of accuracy is required.

Why choose us?

• Great Pay - A competitive annual salary of £23,700, 27 days holiday (pro rata to your contract), and an attractive pension scheme.
• Rewarding Work-Life Balance - Contracted working hours are 37.5 hours a week Monday to Friday, helping you develop a fulfilling work-life balance.
• Exciting Additional Benefits - You will have the opportunity to enjoy other employee benefits including access to our Advantages scheme, giving you access to a range of offers and discounts, and a subsidised on-site restaurant.

What do you need to do now?

If you apply, the next stages of the recruiting process could include online testing, video interview and then a face to face, telephone or virtual interview with the hiring manager. This may be in the form of an assessment centre.

Please note:

We operate rolling recruitment, this means we may close the application window earlier than identified, if sufficient applications are received, so please apply early to avoid disappointment.

Once you make your application you will be automatically sent cognitive tests (via Eligo) for completion before we have had the opportunity to determine your eligibility for the role. Please be aware that if you complete the tests and you are not eligible your application will not be processed any further. If you need support in undertaking the tests please email us at FutureTalentRecruitment@bmwgroup.com.

To be eligible for this position, you must be returning to your studies for a minimum of 6 months after completion of this placement. You must be able to provide proof of your legal right to work in the UK.

We are committed to promoting equal opportunities in employment and job applicants will receive equal treatment regardless of disability, age, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, gender, sex or sexual orientation.

About BMW Group UK

If you’re passionate about changing the way the world moves for good then there’s never been a more exciting time to be part of the BMW Group. Our brands BMW, MINI, Rolls-Royce Motor Cars and BMW Motorrad have made us the world’s leading premium manufacturer of cars and motorcycles as well as provider of premium financial and mobility services.

We’re home to a lot of people. People from all walks of life, with a variety of backgrounds that make them who they are. Whose stories and unique life experiences shape the company we are. Because as diverse as our customers, suppliers and investors are worldwide, so too are our teams.

We are always looking for new talent to help us keep pushing the limits of what’s possible in a broad variety of roles, so why not explore our opportunities and take your next career step with us today.

How to apply

To apply for this role and to find out more, please click on the apply button.

Please note that applications may close before the application deadline, so apply early to avoid disappointment.