Digital Communications Coordinator

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

Make an Impact at RSM UK

We are looking for a Digital Communications Coordinator to support our Senior Digital Communications Executive in managing and executing RSM UK’s email marketing strategy. This role focuses on ensuring the smooth and timely delivery of email campaigns, optimising user engagement, and assisting in the day-to-day operations of RSM’s email communications. This person will play a key role in contributing to RSM's digital marketing efforts, keeping the firm’s clients and prospects informed through targeted email content.

As a key support to the wider Digital, and Integrated Marketing and Communications team in London, this role will assist in campaign execution, data analysis, and contributing to the overall success of RSM's digital marketing strategy.

You will make an impact by:

1. Executing day-to-day email marketing campaigns, including newsletters, event invitations and insights.
2. Supporting with building, scheduling, and deploying email content using our marketing platform.
3. Collaborating with the Design team and Senior Digital Communications Executive to ensure email content is engaging and visually aligned with RSM’s brand guidelines.
4. Assisting in managing email automation workflows for event journeys and other client touchpoints.

What we are looking for:

You will ideally have the following skills for this role:

1. Proactive and willing to learn new tools and systems.
2. A willingness to work on a range of varied tasks where no two days could be the same.
3. Can work to deadlines and manage multiple projects simultaneously.
4. Analytical, problem solving and planning skills.
5. A collaborative team player with strong written and verbal communication skills and the confidence to speak to stakeholders at all levels.
6. Basic understanding of email marketing metrics and the ability to report on key performance indicators (KPIs).

What we can offer you:

We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work.

1. Hybrid and Flexible working
2. 25 Days Holiday (with the option of purchasing additional days)
3. Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP
4. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team

Diversity and Inclusion at RSM

At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.