Digital and Technology Solutions Degree Apprenticeship - Safran Seats

Safran companies; Cwmbran; On-site; GBP 40,000 - 60,000

Job description

Digital and Technology Solutions Degree Apprenticeship - Safran Seats

Company: Safran Seats
Job field: IT
Location: Cwmbran, Wales, United Kingdom
Contract type: Apprenticeship
Contract duration: Full-time
Professional status: Student

Safran Seats GB is proud to announce the launch of its 2025 Apprenticeship recruitment campaign. Safran Seats is an industry award-winning, premium designer and manufacturer of First and Business Class seating and technology. Our passenger experience prides itself on innovation, customization, quality, and industrial design.

At Safran Seats, we are unique within aerospace, as we interface with both the world's biggest airlines and air framers alike, with the largest seats portfolio of all seats suppliers. One day you could be dealing with one of the world's largest air framers, and the next, with some of the biggest airline brands around the world!

In the UK, Safran Seats specializes solely in the First Class and Business Class seating markets for wide-body aircraft, with industrial and engineering teams in Cwmbran and Newport, Wales.

Job Description

The Technical Support Analyst role supports the operations and maintenance of an effective technology stack focused on delivering the support needed for the SGB business. Providing support through the ServiceNow system, they work with other members of the SGB IT Team to deliver standard fixes and changes across all solutions. Functional support of the day-to-day operational delivery of the technical solution is also part of the Technical Support Analyst's responsibilities.

Job Requirements

What do you need from me?
• A keen interest in IT and a methodical and thorough approach to work.
• Excellent problem-solving abilities and the ability to multitask.
• Confident communicator with strong interpersonal skills.
• Ability to work in a fast-paced environment with a dynamic and flexible approach, as well as the ability to work under pressure.
• Motivated, hardworking individual with excellent planning and organizational skills.
• Ability to work effectively as part of a team and independently.

Successful candidates will ideally have achieved, or expect to achieve at least 3 A-Levels (or equivalent). Successful candidates will also need to hold GCSEs in Math and English - Grade A-C or 4-9.

Assessment Process

Stage 1: Review of CV and Qualifications
Stage 2: Safran Seats Assessment Day:
• Group Activity
• Interview
• Presentation

Specificity of the Job

Travel between Newport and Cwmbran sites may be required.