Dietetic Admin Assistant for Home Enteral Feeding Team

Dietetic Admin Assistant for Home Enteral Feeding Team

Sheffield Teaching Hospitals NHS Foundation Trust

An exciting opportunity has arisen for an admin assistant to join our support Home Enteral Feeding (HEF) Dietetic team based at Nether Edge outpatients. This team consists of five Dietitians, one Dietetic assistant practitioner and an Apprentice Dietitian. You will provide vital administrative support for the dietitians, dietetic assistant practitioners, apprentice dietitian and the dietetic management team, supporting a range of functions, including booking of home visits, dealing with telephone/email enquiries, producing and maintaining word and excel documents and databases, ordering stock of feeding tubes and producing activity reports.

You will have support from a Specialist Dietitian within the HEF service and additional administration support from an office manager.

We are seeking an individual who will be proactive in delivering the admin support to the clinical team and will embrace the technology available. This post requires you to be an experienced, highly motivated and organised administrator with excellent verbal and written communication skills. It is crucial that you are a good team player. You will possess excellent IT skills with the ability to work unsupervised to established deadlines.

Main duties of the job

JOB PURPOSE

• Under the direct supervision of the HEF Dietitians, facilitate the provision of optimal nutrition to patients who are home enterally fed in Sheffield.
• To be an effective team member and provide assistance to the staff in the Dietetic Service.
• To provide a comprehensive secretarial/administrative service to the HEF Team.

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Education and Training

• Educated to GCSE level or equivalent qualifications or equivalent experience (A-C / 4-9 in English & Maths)
• NVQ in Administration Level II or equivalent qualifications or equivalent experience
• European Computer Driving Licence or equivalent qualifications or equivalent experience
• RSA Typing or OCR Word Processing Level II qualification or equivalent qualifications or equivalent experience

Experience

• Relevant experience in a clinical administrative role
• Good working knowledge of Windows based packages
• Good knowledge of email system
• Experience of utilisation of available technology and applying it in the workplace
• Experience of managing telephone enquiries in a supportive and professional manner
• Medical terminology
• Evidence of working with databases
• Use of clinical patient information systems such as Lorenzo, Systmone
• Development of standard operating procedures and their application in the workplace

Skills and Knowledge

• Excellent keyboard skills
• Effective organisational skills with the ability to prioritise own workload / work to deadlines
• Ability to work on own initiative and prioritise workload
• Able to manage frequently changing priorities and deal with interruptions
• Effective communication, interpersonal / team working skills
• Understand and accept the need to maintain confidentiality
• Ability to take minutes for meetings

Personal Qualities

• Committed to engage in CPD and department appraisal system
• Willing to undergo further training as necessary
• Professional approach to work
• Able to follow procedures for infection control and own safety and identify risks for others
• Be positive and pro-active
• Have a flexible approach to working practices
• Be able to work as part of a team as well as autonomously

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Sheffield Teaching Hospitals NHS Foundation Trust

£24,071 to £25,674 a year pa/pro rata for part time staff