Development and Volunteer Coordinator Lead

Job Details: Development and Volunteer Coordinator Lead

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.

This is a new and exciting role based in Lewisham for a Development and Volunteer Coordinator Lead. The role entails managing a team of volunteers and Peer mentors to deliver a service to Lewisham residents who are experiencing drug and/or alcohol use and support Peer mentors to distribute Naloxone to the local community.

We are looking for an innovative and creative person to develop and implement a buddying system and a telephone helpline which will be staffed by a team of volunteers.

The person:

• Experienced working in a lead or supervisory role would be beneficial.
• Experience working with IT packages such as Microsoft Word and Excel.
• Be able to undertake basic administrative tasks.
• Great communication skills are essential.
• Be able to have an empathetic approach when dealing with service users.

About us:

We are based in Forest Hill SE23 which is 20 mins from London Bridge mainline station. The contract is for one year (with the possibility of an extension) and we welcome applicants who have lived experience of drugs, alcohol, homelessness or mental health challenges. The role is for 37 hours per week but we are willing to consider part-time applicants or a job share.

What can Waythrough (formerly Humankind) offer you:

• Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 year's service)
• Annual leave purchase scheme
• Enhanced occupational sick pay
• Enhanced employer contribution to your workplace pension
• Death in service benefit
• Free Will writing
• Eyecare vouchers
• Blue light card discount
• Fantastic learning and development opportunities, including free training courses
• Work-life balance - flexible working and family-friendly policies
• Happy, Healthy You! – our wellbeing offers for our workforce
• Employee Assist Programme and Humankind Support Networks

Waythrough (formerly Humankind) is an equal opportunities employer. If you feel that you would fit with our values & ethos, are passionate about supporting people, but maybe don’t feel you have the experience required, talk to us about your transferable skills. For the right people, we can provide development to help you to realize your potential.

We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

If you require support with your application or would like to request a paper application, please contact the Recruitment Team on 01325 731 160, alternatively you can email us at people.recruitment@humankindcharity.org.uk

Applications Close Date: 28 Feb 2025