Detention Custody Officer - Birmingham Airport Part Time

Join us and help deliver the exceptional, every day.

Care & Custody is one of the leading providers of outsourced public services to the criminal justice system in the UK.

Our philosophy is all about delivering brilliant service to the people in our care and creating great training, development and career opportunities for the people we employ.

Detention Custody Officer - Birmingham Airport

Salary: £13,923.50 for a 21 hours per week contract

Hours: 21 hours per week days/nights

Full flexibility will be required as this is a 24-hour service, 365 days a year.

Free Airport Parking.

You must be over 21 and have held a full manual car driving license for 1 year to be successful for this post.

Training: Training courses are held throughout the year and you will be expected to attend the 5 week training course every day Mon-Fri for the duration, you will be paid FULL TIME hours for your training attendance.

Job Description

Working as a DCO within our team will provide you with the opportunity to maintain high standards of security and safety whilst promoting the welfare and decency of residents. This is a fast-paced environment where no two days are the same. As you gain experience within this challenging role, we'll support you throughout your time to grow and develop. Your new role as DCO will be escorting residents to flights and involve looking after the welfare of residents in our holding facility all based at the airport.

Qualifications

Being a Detention Custody Officer demands the people's skills, patience, resilience, and professionalism to handle an ever-changing day. Our people come from a variety of backgrounds, you will have the communication and interpersonal skills to support colleagues, work together in teams and deliver an exceptional service to our residents. Previous experience of dealing sensitively with a wide variety of people who have been agitated, confused, or angry would be an advantage. Excellent problem-solving skills in addition to having the ability to keep calm under pressure will be key to developing your Care & Custody career.

Training

Once you have passed our selection and vetting process, you'll begin your Care & Custody career completing a 7-week initial training course (ITC), continuing your development over the next 12 months with on-the-job mentoring and assessments to gain our accredited Level 3 apprenticeship in Detention and Custody.

YOU MUST hold a valid British Passport, or EU passport with Share Code, have no criminal convictions, less than 7 points on your manual car driver's license and have lived and worked in the UK for 3 years or more, with no extended trips overseas.

Additional Information

Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing.

Join our Mitie Team.

Together our diversity makes us stronger.

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