Destination Manager

Carnival; Southampton; Hybrid; GBP 40,000 - 80,000; Full time

Job description

Carnival UK is in search of a Destination Manager, a senior role critical to driving our commercial success through strategic leadership and a high-performing team.

The Shore Experience team are dedicated to innovation and excellence in delivering unforgettable experiences for our Guests onboard. We focus on tailoring our services to meet the unique needs of our guests, while also boosting our sales effectiveness to drive growth.

As a Destination Manager, you will be part of a dynamic Commercial team dedicated to planning and executing the Commercial strategy within Destinations across the globe. Leading a team of experienced Destination Executives, you will inspire a culture of high performance by building strong relationships with your team and setting clear and actionable goals.

Key accountabilities include:

1. Leading as the primary source of destination insights for key regions, providing knowledge on market trends, competitor benchmarking, tour operator performance, and guest needs for both P&O Cruises and Cunard.
2. Defining and driving the direction of product strategy, ensuring a diverse and appealing range of experiences to drive commercial performance.
3. Managing relationships with local suppliers and partners to ensure high-quality services.
4. Setting the product, pricing, and promotion strategy for key trades, ensuring alignment with overall business objectives.
5. Working with Procurement to ensure optimal sourcing strategy.
6. Managing and mentoring a Planning and Inventory team, providing top-down strategic direction as well as day-to-day assistance.

Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK07, offered as a full-time position, on a permanent basis, we offer hybrid work including up to two days from home.

Requirements: Your Expertise and Leadership

To thrive as a Destination Manager, we're looking for:

1. Proven experience in a strategic planning role, preferably within the travel, hospitality, or cruise industry.
2. Proven skills in leadership, driving change and results as a positive and motivating role model.
3. Strong understanding of product development, pricing strategies, and promotional planning.
4. Proven experience working in a dynamic commercial environment.
5. B2B experience, managing supplier relationships, negotiation, and contracts.

About You: A Catalyst for Change

We believe that diversity enriches our team. We're interested in candidates who:

1. Have strong commercial acumen, with an ability to interpret data and trends.
2. Demonstrate strong interpersonal skills and courageous leadership.
3. Have a passion for creating memorable guest experiences.

Why Join Us?

Working with us is about more than a job. It's about creating unforgettable holiday happiness for our guests and a fulfilling career for you. Our benefits package reflects our commitment to your wellbeing:

1. Employee Discounted Cruising plus Friends and Family offers.
2. Annual bonus.
3. Regular office events including live entertainment, lifestyle events and charity partner fundraisers.
4. Extensive learning and development opportunities.
5. Minimum 25 days leave, bank holiday allowance and holiday trading scheme.
6. Contributory Defined Contribution Pension scheme.
7. Company paid private medical and dental insurance and health assessment.
8. In-house Occupational Health help and access to digital GP.
9. Life Assurance.
10. Parental and adoption leave.
11. Employee Shares Plan.
12. Electric Car and Cycle to Work schemes.
13. Discounted retail and leisure via discounts portal.

Ready to Lead?

If guiding a Guest Experience team to new heights excites you, we're eager to hear from you. Apply now to start your journey with us, where your performance-led leadership will make a difference in our shared success.

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#Job Functions: Strategy / Planning; Product Management; Sales

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