Desktop Support Specialist - Manchester, England, United Kingdom - Humankind

Desktop Support Specialist - Manchester, England, United Kingdom - Humankind

Desktop Support Specialist

This is an exciting opportunity to join a client who continues to grow and deliver customer-centric solutions. We are seeking a motivated and collaborative Desktop Support Specialist to join our IT support team.

Key Responsibilities

• Provide level 2 and level 3 desktop support for on-site and remote users.
• Install, configure, and maintain desktop operating systems and applications.
• Troubleshoot technical problems and minimize downtime.
• Manage inventory, installations, upgrades, and repairs of office hardware, including end-user equipment and video conferencing kit.
• Collaborate with vendors or third parties as required.

Requirements

• Previous experience in a similar Desktop Engineer/Technical Support role.
• Strong background in supporting Windows, macOS, and Linux operating systems.
• In-depth knowledge of desktop hardware, software applications, and peripherals.
• Familiarity with desktop management tools (SCCM/MDT), scripting languages (PowerShell/Bash), network protocols, and virtual desktop infrastructure (VDI).
• Excellent communication and customer service skills.

About Us

We pride ourselves on delivering innovative solutions that meet the evolving needs of our clients.

Seniority level

Entry level

Employment type

Contract

Job function

Information Technology

Industries

IT System Training and Support