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Desktop Support Engineer – 5 days onsite – 10906MS

Proactive.IT Appointments Limited

Cirencester

On-site

GBP 60,000 - 80,000

20 days ago

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An established industry player in financial services is seeking a skilled Desktop Support Engineer to enhance their local office operations. This role requires a strong technical background in Microsoft Windows, SCCM, and Active Directory, alongside exceptional customer service skills. As part of a dedicated team, you'll be responsible for maintaining desktop environments, supporting users, and ensuring seamless communication through various messaging tools. This opportunity offers a dynamic work environment where your contributions will directly impact the efficiency of office operations. If you're passionate about technology and customer support, this role is perfect for you.

High-quality customer service is a key requirement.
Experience with SCCM for OS and application deployment.

Provide desktop support for local office operations.
Ensure high-quality customer service and technical support.

Microsoft Windows (Windows 10)

Desktop hardware architecture

SCCM

Microsoft Office suite

Office 365

Active Directory

Messaging and collaboration tools

Email security products

Networks (LAN/WAN/vLAN)

Telephony services

10906MS
£225 – 250 per day

Desktop Support Engineer – 5 days onsite – INSIDE IR35

We are working exclusively with one of the largest Financial Services companies in the world. We are looking for an experienced Desktop Support Engineer to join another individual to look after the local office.

Apart from the technical skills below, the KEY requirement is high-quality customer service.

Expected Technical Experience:

Microsoft Windows o/s (Windows 10) – working knowledge of build, configuration and registry settings.
Desktop hardware architecture.
SCCM experience including OS deployment, application deployment, fault finding, monitoring, and reporting.
Microsoft Office suite – configuration, templates, macros, add-ins, advanced features, and user preference configuration.
Office 365, TEAMs, Exchange Online, One Drive, and SharePoint.
Active Directory – basic administration, Group Policy Appsense (Environment Manager & App Manager), basic policy fault-finding expertise.
Messaging and collaboration tools – an appreciation of the Microsoft Exchange environment, email client configuration such as MS Outlook.
Email security products e.g., Retarus and an appreciation of white/blacklisting. Understanding of virtualization technology e.g., VMWare.
Networks – experience to include an understanding of LAN/WAN/vLAN and Wi-Fi technologies, DHCP, DNS/WINS, PXE, and VPN/remote connectivity.
Telephony – office-based telephony services, VOIP, mobile device configuration, tethering, and mobile peripherals.

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for an interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.

We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/.

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