Deputy Team Manager - Aylesbury

Do you have excellent leadership and organisational skills? Are you experienced in managing projects? We're looking for a Deputy Team Manager for our North locality within Buckinghamshire Talking Therapies (BTT) service. This role would suit someone who would like to broaden their experience or is seeking an opportunity to take on new challenges. Although previous experience of working in mental health/NHS is preferable, you may come from a background that is not related to health or social care but feel you can offer transferable skills and experience.

As a valued member of our operational team, you will work collaboratively with colleagues and other stakeholders to help us provide a responsive, high quality and safe service for our patients. You will be expected to provide effective leadership and management of resources so that our staff are well supported and able to prioritise patient care.

We're looking for someone who is organised, forward-thinking, has plenty of enthusiasm and motivation, and works well in a team. Excellent interpersonal skills, attention to detail and the ability to communicate clearly are essential for this role.

We offer a hybrid pattern of home/office/clinic working. We do not currently offer completely remote working patterns for this role.

Main duties of the job

As a member of the Senior Leadership Team, you will be instrumental in the operational delivery of our Talking Therapies service, helping to ensure we work to national guidelines and meet our key performance indicators. You will be aligned to the North locality, working alongside other operational and senior leadership colleagues to ensure our staff are well supported and that the service can run smoothly, safely and effectively. A key attribute will be your ability to lead by example and flex around the often quickly changing priorities of this busy and vibrant service.

We place great emphasis on staff wellbeing and there will be a strong focus on your ability to support colleagues and contribute to our wellbeing initiatives within the service.

Job responsibilities

Staff and Service Management:

1. To contribute to the smooth running of the service by ensuring timely access to assessment, intervention, or onward referral (if required).
2. To provide management supervision to team members as agreed with the Team Manager and ensure all staff have access to management and clinical supervision.
3. To lead and contribute to team meetings and ensure a healthy workplace and team morale is maintained.
4. To ensure annual leave, sickness absence and other staffing issues are addressed in order to maintain service delivery.
5. To participate in the recruitment and induction of new staff as required.
6. To work effectively with staff from our employment service in providing the best possible service to patients.
7. To communicate and liaise with outside agencies and respond to issues that are raised.
8. To assist the Team Manager in managing the financial resources available to the team within agreed budget tolerances.
9. To assist in establishing appropriate management systems and structures to ensure that all staff receive appropriate supervision, appraisal, training and induction.

Service Improvement and Development:

1. To establish and maintain appropriate relationships with service users and involve them in the ongoing development and delivery of the service.
2. To contribute to the development of excellent working relationships with GPs and primary care teams, partner organisations, social care and employment services ensuring partnership work and continuity of care between these areas.
3. To lead on specific areas of service improvement and development as agreed with the Team Manager and Clinical Lead.

Education and Training:

1. Jointly with the Clinical Lead and Team Manager to plan and manage the training of PWPs, HI staff and clinical supervisors to meet the requirements of the service.
2. Jointly with the Clinical Lead and Team Manager, to plan and manage other training (clinical, managerial) required to meet staff developmental needs or other service requirements.
3. To ensure that all staff within the service maintain appropriate knowledge of legislation, national and local policies and procedures in relation to Mental Health, Primary and Secondary Care Services.
4. To participate in training and support for colleagues, and to receive support as agreed.
5. To undertake continuing professional development and keep up to date by undertaking appropriate post-graduate training as agreed within the service.

Professional and Governance:

1. To take part in an individual professional review procedure annually involving the identification of developmental needs and priorities.
2. To work with clinical supervision as agreed and when appropriate.
3. Keep up to date on new guidelines or healthcare standards and ensure the service implements all necessary policy and guidance.
4. Ensure that client confidentiality is protected at all times and that all staff work within the appropriate policies.
5. Ensure that clinical governance and risk issues are appropriately addressed.
6. Attend managerial supervision on a regular basis as required.
7. Attend relevant conferences/workshops in line with identified objectives.
8. To help in the construction and drafting of procedures and policies for the service.

Data Collection and Performance:

1. To carry out and cooperate in audit and service-related research.
2. To help ensure the data collection arrangements (using PC-MIS) meet Buckinghamshire Talking Therapies and OHFT requirements.
3. To collect additional data as required.
4. To assist in ensuring that the service meets activity and outcome requirements and can produce written performance and outcome reports as specified by the Trust and commissioners.
5. To participate and contribute to audit and data comparison as required.

Person Specification

Qualifications

• Core mental health qualification (mental health nursing, social work, clinical psychology, psychiatry, occupational therapy, Senior Psychological Wellbeing Practitioner training).
• Or Educated to a degree level or equivalent professional qualification/ experience.
• Management training.

Knowledge

• Able to demonstrate leadership skills and delegate appropriately.
• Able to demonstrate an understanding of the Talking Therapies agenda.
• Ability to write reports.
• Decision making and problem-solving skills.
• Evidence of using performance management information and demonstrate an understanding of performance information.

Experience

• Experience of working in or managing mental health services, physical or social care service or areas with transferable skills.
• Experience of implementing change effectively.
• Experience in managing projects.
• Experience of work within primary care or counselling/therapy setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Oxford Health NHS Trust

Address

Peach Tree House, Whiteleaf Centre, Bierton Road, Buckinghamshire Talking Therapies Service Manager

Salary

£46,148 to £52,809 a year (Per annum pro rata)

Contract

Fixed term

Duration

13 months

Working pattern

Full-time, Part-time

Reference number

267-BM6853774

Job locations

Peach Tree House, Whiteleaf Centre, Bierton Road