Deputy Practice Manager (Maternity cover)

Deputy Practice Manager (Maternity cover)

Anopportunity has arisen to join our team to provide maternity cover for our Deputy Practice Manager

HolmesChapel is a semi-rural practice in East Cheshire, part of the Congleton andHolmes Chapel (CHOC) PCN.

We are a5-partner, property owning business, employing salaried GPs, Advanced NursePractitioners, and a full complement of practice nursing staff. We have a Management team of Business Manager, Deputy Practice Manager, Operations Manager, Nurse Lead Reception Manager as well as support from a Finance Assistant and Patient Experience Lead plus an administrativeteam of over 40 staff. We are also a dispensing practice.

We have anexpanding list size, currently just under 13000, with a recently extended andcompletely refurbished health centre.

We are atraining practice, with a long-established record of training GP SpecialtyTrainees, FY2 doctors, medical students and more recently supporting thedevelopment of Non-Medical Prescribers and mentorship of Advanced ClinicalPractitioners.

We are ratedCQC Good with high QOF achievement.

Main duties of the job

Prioritiesfor the role include but not limited to:

- Line Management of the Reception Manager and their team of receptionists and administrators, Document Management team, and to cover management of the wider team where required

-Improvingthe patient experience including a focus on access

-Managementof practice staff and ensuring a happy, balanced, stable workforce

- Supporting overall compliance with CQC

-Liaisonwith local bodies such as PCN/ICB where required

- Overall management of the day to day running of the practice

- Overseeing Appointments with the support of the Reception Manager

- Management of holidays and GP rota as well as administering the Holiday toolkit

-Management of sickness and ensuring return to work completion with support of the Management team

- Management of day to day HR issues as well as recruitment, induction, grievance and general performance meetings

- Completion of CQRS claims including running searches to complete the claims

- Completion of quarterly DES and LES claims including running searches and completion of claim

- Friends and Family submissions to deadlines

-HRmanagement supported by an HR advisory company

- Completion of searches to support Qof in conjunction with the Nurse Lead and GP Qof lead

- Ensure all HR files are up to date and within required compliance to policy

- Cover for the Practice Business Manager as required

About us

Holmes Chapel Health Centre is a busy medical practice with an expanding list size and a stable partnership. We offer a competitive salary as well as the opportunity to join the NHS pension scheme

We employ over 50 administrative and clinical staff and as part of the local PCN we also have on-site Mental Health Practitioners, Paramedics, Social Prescriber, First Contact Physiotherapy, Clinical Pharmacist and an in-house dispensary.

We have weekly Practice Management meetings, and with a long term stable partnership we are a friendly, welcoming place to work.

The partners are encouraging of personal development and have supported the training and upskilling of employees as a matter of course.

Date posted

02 December 2024

Other

Contract

Fixed term

Duration

8 months

Working pattern

Full-time,Part-time

Reference number

A2444-24-0015

Job locations

London Road

CW4 7BB

Job responsibilities

To support the Practice Business Manager in the day to day operation of the practice

Leading and managing the Reception, Admin and Document Management teams

Ensuring and outstanding patient experience whilst complying to all CQC regulations

Operating within budget requirements

Completion of Friends and Family, CQRS claims, LES and DES claims and all relevant searches

Act as HR lead for the practice in terms of recruitment, induction, disciplinary and grievance procedures

In conjunction with the GP Qof lead ensuring delivery of Qof targets including updating on progress by completing searches and actioning targets

Overall responsibility for holiday planner and GP and clinical rota

Complete practice inductions and ensure paperwork all up to date and compliant

Oversee Appointment book ensuring that up to date and completed to the required format and within practice guidelines for appointments

In the absence of the Practice Business Manager deputise to lead the Management team and the practice

Job responsibilities

To support the Practice Business Manager in the day to day operation of the practice

Leading and managing the Reception, Admin and Document Management teams

Ensuring and outstanding patient experience whilst complying to all CQC regulations

Operating within budget requirements

Completion of Friends and Family, CQRS claims, LES and DES claims and all relevant searches

Act as HR lead for the practice in terms of recruitment, induction, disciplinary and grievance procedures

In conjunction with the GP Qof lead ensuring delivery of Qof targets including updating on progress by completing searches and actioning targets

Overall responsibility for holiday planner and GP and clinical rota

Complete practice inductions and ensure paperwork all up to date and compliant

Oversee Appointment book ensuring that up to date and completed to the required format and within practice guidelines for appointments

In the absence of the Practice Business Manager deputise to lead the Management team and the practice

Person Specification

Experience

• Experience of working with the general public
• Experience of working in Healthcare or Primary Care
• Experience with NHS IT systems EMIS, QOF , CQRS
• Experience of managing budgets and expenditure
• Experience of performance management
• Experience of leading change and successfully implementing such change
• Experience of workforce planning, managing teams including appraisal of staff, disciplinary procedures and staff development.
• Completion of team inductions
• Knowledge of CQC policies and procedures
• Experience of chairing meetings, producing agendas and minutes.

Skills

• Excellent written and verbal communication skills
• Flexibility to work outside of core office hours
• Full UK driving license

Qualifications

• General Practice or Healthcare Experience

Job summary

Anopportunity has arisen to join our team to provide maternity cover for our Deputy Practice Manager

HolmesChapel is a semi-rural practice in East Cheshire, part of the Congleton andHolmes Chapel (CHOC) PCN.

We are a5-partner, property owning business, employing salaried GPs, Advanced NursePractitioners, and a full complement of practice nursing staff. We have a Management team of Business Manager, Deputy Practice Manager, Operations Manager, Nurse Lead Reception Manager as well as support from a Finance Assistant and Patient Experience Lead plus an administrativeteam of over 40 staff. We are also a dispensing practice.

We have anexpanding list size, currently just under 13000, with a recently extended andcompletely refurbished health centre.

We are atraining practice, with a long-established record of training GP SpecialtyTrainees, FY2 doctors, medical students and more recently supporting thedevelopment of Non-Medical Prescribers and mentorship of Advanced ClinicalPractitioners.

We are ratedCQC Good with high QOF achievement.

Main duties of the job

Prioritiesfor the role include but not limited to:

- Line Management of the Reception Manager and their team of receptionists and administrators, Document Management team, and to cover management of the wider team where required

-Improvingthe patient experience including a focus on access

-Managementof practice staff and ensuring a happy, balanced, stable workforce

- Supporting overall compliance with CQC

-Liaisonwith local bodies such as PCN/ICB where required

- Overall management of the day to day running of the practice

- Overseeing Appointments with the support of the Reception Manager

- Management of holidays and GP rota as well as administering the Holiday toolkit

-Management of sickness and ensuring return to work completion with support of the Management team

- Management of day to day HR issues as well as recruitment, induction, grievance and general performance meetings

- Completion of CQRS claims including running searches to complete the claims

- Completion of quarterly DES and LES claims including running searches and completion of claim

- Friends and Family submissions to deadlines

-HRmanagement supported by an HR advisory company

- Completion of searches to support Qof in conjunction with the Nurse Lead and GP Qof lead

- Ensure all HR files are up to date and within required compliance to policy

- Cover for the Practice Business Manager as required

About us

Holmes Chapel Health Centre is a busy medical practice with an expanding list size and a stable partnership. We offer a competitive salary as well as the opportunity to join the NHS pension scheme

We employ over 50 administrative and clinical staff and as part of the local PCN we also have on-site Mental Health Practitioners, Paramedics, Social Prescriber, First Contact Physiotherapy, Clinical Pharmacist and an in-house dispensary.

We have weekly Practice Management meetings, and with a long term stable partnership we are a friendly, welcoming place to work.

The partners are encouraging of personal development and have supported the training and upskilling of employees as a matter of course.

Date posted

02 December 2024

Pay scheme

Other

Salary

Depending on experienceNegotiable depending on experience

Contract

Fixed term

Duration

8 months

Working pattern

Full-time,Part-time

Reference number

A2444-24-0015

Job locations

London Road

Holmes Chapel

CW4 7BB

Job description

Job responsibilities

To support the Practice Business Manager in the day to day operation of the practice

Leading and managing the Reception, Admin and Document Management teams

Ensuring and outstanding patient experience whilst complying to all CQC regulations

Operating within budget requirements

Completion of Friends and Family, CQRS claims, LES and DES claims and all relevant searches

Act as HR lead for the practice in terms of recruitment, induction, disciplinary and grievance procedures

In conjunction with the GP Qof lead ensuring delivery of Qof targets including updating on progress by completing searches and actioning targets

Overall responsibility for holiday planner and GP and clinical rota

Complete practice inductions and ensure paperwork all up to date and compliant

Oversee Appointment book ensuring that up to date and completed to the required format and within practice guidelines for appointments

In the absence of the Practice Business Manager deputise to lead the Management team and the practice

Job responsibilities

To support the Practice Business Manager in the day to day operation of the practice

Leading and managing the Reception, Admin and Document Management teams

Ensuring and outstanding patient experience whilst complying to all CQC regulations

Operating within budget requirements

Completion of Friends and Family, CQRS claims, LES and DES claims and all relevant searches

Act as HR lead for the practice in terms of recruitment, induction, disciplinary and grievance procedures

In conjunction with the GP Qof lead ensuring delivery of Qof targets including updating on progress by completing searches and actioning targets

Overall responsibility for holiday planner and GP and clinical rota

Complete practice inductions and ensure paperwork all up to date and compliant

Oversee Appointment book ensuring that up to date and completed to the required format and within practice guidelines for appointments

In the absence of the Practice Business Manager deputise to lead the Management team and the practice

Person Specification

Experience

Essential

• Experience of working with the general public
• Experience of working in Healthcare or Primary Care
• Experience with NHS IT systems EMIS, QOF , CQRS
• Experience of managing budgets and expenditure
• Experience of performance management
• Experience of leading change and successfully implementing such change
• Experience of workforce planning, managing teams including appraisal of staff, disciplinary procedures and staff development.
• Completion of team inductions

Desirable

• Knowledge of CQC policies and procedures
• Experience of chairing meetings, producing agendas and minutes.

Skills

Essential

• Excellent written and verbal communication skills
• Flexibility to work outside of core office hours
• DBS check
• Full UK driving license

Desirable

• Leadership or management qualification

Qualifications

Essential

• General Practice or Healthcare Experience

Desirable

• AMSPAR Practice Management qualification

Experience

Essential

• Experience of working with the general public
• Experience of working in Healthcare or Primary Care
• Experience with NHS IT systems EMIS, QOF , CQRS
• Experience of managing budgets and expenditure
• Experience of performance management
• Experience of leading change and successfully implementing such change
• Experience of workforce planning, managing teams including appraisal of staff, disciplinary procedures and staff development.
• Completion of team inductions

Desirable

• Knowledge of CQC policies and procedures
• Experience of chairing meetings, producing agendas and minutes.

Skills

Essential

• Excellent written and verbal communication skills
• Flexibility to work outside of core office hours
• DBS check
• Full UK driving license

Desirable

• Leadership or management qualification

Qualifications

Essential

• General Practice or Healthcare Experience

Desirable

• AMSPAR Practice Management qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Holmes Chapel Health Centre

Address

London Road

Holmes Chapel

CW4 7BB

Employer's website

https://www.holmeschapelhealthcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Holmes Chapel Health Centre

Address

London Road

Holmes Chapel

CW4 7BB

Employer's website

https://www.holmeschapelhealthcentre.co.uk/ (Opens in a new tab)