Deputy General Manager

De Vere Tortworth Court is a hotel that definitely has the WOW factor: a magnificent Grade II listed mansion house in South Gloucestershire, complete with sweeping drive entrance, Victorian arboretum and 30 acres of grounds making it a truly unique place to work. There are 201 bedrooms and suites, 14 meeting and event spaces including the Orangery, 2 Food & Beverage outlets, a seasonal outdoor Tipi and a Leisure Club & Spa offering treatments.

Your commute: we're just a short way from J14 of the M5 and commutable by car from both Bristol and Gloucester.

At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.

Deputy General Manager

Are you looking for your next senior hospitality role?

As the Deputy General Manager at De Vere Tortworth Court near Bristol, working with Raphael Herzog, our General Manager, you will play an instrumental role in driving culture, leading from the front and maximising on the property's extensive capital investment.

The Deputy General Manager has a number of Direct Head of Department reports and will oversee the hotel operations to ensure all guest expectations are met, through the delivery of consistently high standards of service as well as having strong commercial awareness to drive revenue and profitability.

To be successful, the Deputy General Manager will have:

• Recent experience in a similar role either as a Hotel Manager, Deputy General Manager or Hotel Operations Manager. Experience within a similarly large Hotel is desirable, although not essential.
• Strong leadership skills with the ability to motivate, inspire and develop a team and excellent communication skills.
• A service orientated approach, a passion for high standards and the ability to drive the property and team from strength to strength.
• A strong commercial focus and excellent knowledge of the competitor set in order to develop the business further.

The Pay & Benefits:

At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That’s why we are proud to offer the following benefits for the role of Deputy General Manager:

• £49,000 - £52,000 per annum (depending on experience) plus bonus scheme of up to 20% based on business and personal performance.
• BUPA Private Medical Insurance plus discounted family memberships.
• Enhanced Company Pension Scheme.
• Free meals in our colleague dining facilities.
• 33 days holiday each year from day one of your employment.
• We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
• As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones.
• Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
• We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
• Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
• Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.
• We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are DeVere, culminating in an exciting annual colleague recognition event.
• Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.