Deputy Chief Operating Officer

Thank you for your interest in joining us as Deputy Chief Operating Officer. These posts are vital leadership roles within our organisation. The Shrewsbury & Telford Hospital NHS Trust has a wide-ranging improvement programme, including key operational commitments to improve access to Urgent & Emergency Care, Elective services, Cancer services, and Diagnostic services. The organisation is proud of improvements made in recent years, but also humble about how much more we have to do.

There are two substantive Deputy Chief Operating Officer posts available. Subject to relevant experience, the intention is for one postholder to lead on Planned Care, and one postholder to lead on Urgent & Emergency Care. There will also be the opportunity to lead corporate operational functions within respective Deputy Chief Operating Officer portfolios including Capacity and Patient Flow, Emergency Preparedness, Resilience and Response, Cancer Services, the Improvement team, Programme Management Office team, and more.

Main Duties of the Job

The Deputy Chief Operating Officer will contribute to the delivery of the Trust's strategic plan by working in partnership with the Executive team, Divisional teams, and external organisations and commissioners to achieve the Trust's corporate objectives and to make a positive contribution to the provision of health services across the local health economy.

The postholder will deputise for the Chief Operating Officer and work closely with the Divisional teams to ensure the safe and effective day-to-day operations of the organisation are maintained. The postholder will be expected to act independently, taking timely and at times, significant decisions to ensure the operational delivery for the overall organisation. The postholder will be responsible for leading on performance assurance on behalf of the Chief Operating Officer. They will lead major strategic projects and Trust-wide service improvement programmes for the Chief Operating Officer across the organisation and the wider health economy.

The postholder will lead specific transformation and change programmes and policy reviews in areas impacted by key performance issues. The role will also oversee the delivery of resilience and emergency planning and day-to-day performance management. As a Senior Manager, the postholder will also participate in the Executive on-call rota.

About Us

Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do. We're on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in.

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!

Job Responsibilities

The Deputy Chief Operating Officer will contribute to the delivery of the Trust's strategic plan by working in partnership with the Executive team, Divisional teams, and external organisations and commissioners to achieve the Trust's corporate objectives and to make a positive contribution to the provision of health services across the local health economy.

Please refer to the information for candidates pack.

Person Specification

Education and Qualifications

Essential

• Graduate level education and/or professional/clinical professional qualification
• Evidence of extensive and recent commitment to continuing managerial development
• Post-graduate qualification to Masters Degree/MBA or equivalent experience

Desirable

• Prince 2 qualification

Knowledge and Experience

Essential

• Extensive leadership and operational management experience in a medium/large acute healthcare provider setting
• Significant senior management experience within a complex service provider organisation
• Advanced theoretical and practical knowledge and experience of managing relationships between both diverse and interrelating clinical functions within the Trust and the wider health economy. Extensive experience of decision-making where the impact across clinical, quality, safety, workforce, and finance on all services must be understood
• Experience of and ability to manage complex operational situations that involve staff from all levels within the organisation and across a range of professional and organisational boundaries
• Experience of leading and managing substantial service change and redesign in a complex environment.
• Significant experience of budget and staff management

Desirable

• Experience of working at National / Regional system level

Skills and Abilities

Essential

• Ability to develop and deliver effective business and operational plans which are financially sound
• Demonstrable experience of establishing productive relationships, communicating with, and effectively engaging clinical and non-clinical staff
• Ability to operate effectively within difficult financial and performance challenges
• Ability to drive for and achieve results across a broad range of key outcomes, maintaining patient focus and a high level of personal integrity at all times
• Demonstrable ability to communicate effectively with individuals and groups at a senior level across organisational boundaries and to act as a positive role model
• Demonstrable ability to achieve demanding objectives against deadlines

Employer Details

Employer Name

The Shrewsbury and Telford Hospital NHS Trust

Address

Royal Shrewsbury Hospital
Shrewsbury
SY3 8XQ

Any attachments will be accessible after you click to apply.

223-DOO-910