Deputy Chief Information Officer (Digital)

Detailed Job Description and Main Responsibilities

Directs and manages the day-to-day operations of the Digital Services department.

Acts as point of escalation, co-ordinates and ensures appropriate departmental response to digital incidents.

Advises the CIO, divisional directors and dept leads on current and future IT capabilities and opportunities.

Oversees the departments operational, workforce, training and financial metrics, to ensure high quality delivery of services, including helpdesk and communications.

Develops and maintains a strong understanding of the Trust's services, delivery models and priorities so as to ensure the digital services and solutions meet the organisation's needs.

Assists the CIO in developing organisational vision and IT strategic and operational plans, aligning IT priorities and actions in support of Trust goals.

Understands how IT decisions impact hospital operations and develops strategies for communicating these decisions and achieving desired results.

Oversees and provides guidance on cross-department initiatives relevant to digital services to ensure collaboration, financial planning, and project delivery.

Ensuring the Trust meets all legal requirements, NHS digital targets and mandates, risk management standards and quality checks in relation to ICT.

Person Specification

Attainments

Essential Criteria

• PRINCE 2 (Foundation and Practitioner)
• ITIL Foundation (v3)
• MSP (Foundation and Practitioner)
• University degree (2:1 or above) or equivalent
• Higher degree or equivalent experience

Desirable Criteria

• Recognised professional qualification (e.g., CHCIO, FEDIP, PGDip)

Knowledge and Experience

Essential Criteria

• Extensive experience of managing an IT department at Associate Director or Director level. This includes day to day management, team organisation and development.
• A significant and demonstrable, in depth, detailed understanding of DDaT and its application in the business environment.
• Background in Healthcare IT, and a good understanding of the national NHS IT strategy.
• Advanced knowledge and experience in managing large groups of IT personnel, significant budgets, commercial contracts and supplier relationships and complex strategic programmes of work.
• Detailed knowledge of the principals of PRINCE2, MSP and ITIL.
• A full understanding of the implementation of business change management and IT change management.
• A full understanding of configuration management.
• An excellent knowledge of the operations of a specialist cancer hospital and the business processes that surround it, including procurement processes.
• Proven experience of implementing a critical enterprise wide Trust IT system.
• Experience of line management or leading a project team; a support team and a software development team.
• Experience of change management and overcoming resistance to change.
• Experience of preparing business cases, programme reports and other documents for consumption at Board and Board sub-committee level.
• Evidence of managing a portfolio of projects through procurement to business as usual.
• Experience of managing data migration, integration or interoperability projects.
• Successful track record of implementing change at a senior level.
• Evidence of successful completion of complex projects within set timescales.
• Evidence of effective partnership working with external organisations.
• Successful delivery of third-party supplier led projects.

Desirable Criteria

• Business Analysis experience.
• Managing delivery of HL7 interfaces.

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.

All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.

Flu Vaccination - What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the utmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

Employer Certification / Accreditation Badges

Documents to Download

• Job Description (PDF, 570.0KB)
• Job Features (PDF, 128.6KB)
• Royal Marsden Trust Values (PDF, 715.5KB)
• Workplace Wellbeing and Rewards Guide (PDF, 1.2MB)