Deputy Chief Information Officer (Digital)

Based in Wallington with travel to all Trust sites.

The Royal Marsden NHS Foundation Trust is a world-renowned specialist cancer hospital based in London and Surrey. It hosts an NIHR Biomedical Research Centre for Cancer and, working closely with its principal academic partner, the Institute of Cancer Research (ICR), is the largest comprehensive cancer centre in Europe.

The Trust is at the forefront of cancer diagnosis, treatment, and research and relies heavily on digital data and technology services. With a new digital strategy due to be published in the coming months, this is an exciting time to be joining the high-achieving digital team in the role of Deputy Chief Information Officer (Digital).

Key responsibilities of this role include managing the Trust’s digital service operations, delivering the Trust’s digital strategy, managing digital incidents, delivering the digital capital plan, and guiding the Trust through the evolution of digital technology to ultimately support staff and continue to improve patient outcomes, care, and experience. This role is also key in working across the ICS and nationally to keep abreast of emerging IT opportunities and issues and ensuring appropriate compliance and alignment with regional and national strategies.

If you wish to have an informal discussion with the Trust Chief Information Officer regarding this role, please contact infoteamadmin@rmh.nhs.uk to book a short slot.

Closing date: 14th October 2024
Interview date: 24th October 2024

The successful candidate will be a subject matter expert in digital technology and strategy within healthcare, with a track record of highly effective leadership of digital operational teams and delivery of complex organisation-wide digital programmes. They will have successful experience of implementing business and IT change at a senior level, with strong people and negotiating skills. Effective rapid problem solving, critical thinking, and a can-do attitude with an ability to inspire and motivate staff are key attributes for this role.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance, and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital. At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do. At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities, and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees' work-life balance. We are looking for employees who aspire to excellence, share our values, and can play a crucial role in our ongoing achievements.

For further information on this role, please see the attached detailed Job Description and Person Specification.

• Directs and manages the day-to-day operations of the Digital Services department.
• Acts as point of escalation, coordinates, and ensures appropriate departmental response to digital incidents.
• Advises the CIO, divisional directors, and dept leads on current and future IT capabilities and opportunities.
• Oversees the department's operational, workforce, training, and financial metrics to ensure high-quality delivery of services, including helpdesk and communications.
• Develops and maintains a strong understanding of the Trust’s services, delivery models, and priorities to ensure the digital services and solutions meet the organisation’s needs.
• Assists the CIO in developing organisational vision and IT strategic and operational plans, aligning IT priorities and actions in support of Trust goals.
• Understands how IT decisions impact hospital operations and develops strategies for communicating these decisions and achieving desired results.
• Oversees and provides guidance on cross-department initiatives relevant to digital services to ensure collaboration, financial planning, and project delivery.
• Ensures the Trust meets all legal requirements, NHS digital targets and mandates, risk management standards, and quality checks in relation to ICT.