Depot Manager

A Platinum Investors in People employer and an award-winning UK bank, focused on growth. Our customers include savers and businesses across the UK and, working together, we use our specialist expertise to help them achieve their ambitions and build a sustainable future. If you’re an experienced Depot Manager looking for an opportunity to grow in a friendly environment, we’re looking for you!

We’re flexible, inclusive, committed to your wellbeing and passionate about you reaching your potential. Let’s grow together …

MAIN PURPOSE OF JOB:

To be responsible for the day-to-day management of a busy municipal depot facility, managing multi-skilled employees to ensure the CTS fleet of vehicles are legally compliant at all times, and staff are managed as per the company’s rules and procedures. Ensuring the workshop is loaded, planned and organised to maximise fleet availability, minimise maintenance spend and delivering a high level of customer satisfaction.

KEY RESPONSIBILITIES / ACCOUNTABILITIES:

1. Responsible for management of all technicians within the workshop, ensuring the workshop is loaded to maximise productivity and reduce vehicle downtime whilst ensuring full compliance with H&S procedures.
2. Ensure all servicing for A, B, C, LOLER and MOT activity is completed aligned to the systemised schedules, to minimise vehicle downtime, whilst ensuring costs are kept to a minimum. Ensuring the Fleet management system is updated aligned to these activities, in a live time approach.
3. All work needs to be raised and allocated through job cards, this role along with support from the administrator for the workshop, is responsible for raising the job cards ensuring all work required to be completed is correct on the job card, and then is assigned to the correct resource.
4. For all work completed in the workshop, ensuring the technicians log their time against each activity they complete, quality checking their work and identifying recharge, repeat jobs and warranty issues with vehicles. Where warranty then claiming and chasing through with the supplier, recharge identifying to the wider CTS team so the customer is recharged, and where repeat jobs raising with the supplier or where technician issue, identifying and upskilling the technician to support no further issues.
5. In controlling all day-to-day activities of the workshop, this also means being responsible for work authorisation and closing of jobs on the Fleet management system, having close control of all systems in place at the workshop, providing mentoring and technical advice/support, controlling parts and ensuring compliance paperwork is correctly completed and loaded to jobs within 24 hours of the job being completed.
6. Assessing the potential total costs of repairs for older vehicles to determine if economic to repair, and if not, raising this to the senior management of the business.
7. Working as part of the CTS team to ensure all vehicles are scheduled for MOTs for a 12-month rolling period.
8. To liaise closely with the rental department to ensure best practice and maximise vehicle availability while controlling maintenance costs and movement costs.
9. Ensure the site and employees are Health and Safety compliant, actively promoting a positive Health and Safety culture and meet with company and legislative requirements.
10. Responsible for the workshop team completing Off Hire Inspections within 3 working days of the vehicle being returned to a CTS site, ensuring all damage is identified, recharged and repaired and ensuring vehicles are cleaned within these timescales.
11. Flexibility to ensure vehicles required for hire are made available as soon as possible.
12. Obtaining approval for maintenance expenditure in line with company policies.
13. Management of full depot for facilities to ensure equipment is all compliant and arranging repairs or new where required, along with management of third parties on site.
14. Overarching day to day senior responsible manager for the site, ensuring depot is controlled and all personnel on site are effectively managed, display high level of professionalism and are sufficiently trained to carry out their responsibilities effectively.
15. In being a site key holder, ensuring opening and closing of the depot is completed at the correct times each working day and ensure the site is left locked and secured.
16. Have responsibility for the sites Operating Licence and management of the licence.
17. Responsible for management of all members of depot. This will include but is not limited to:
    • Day to day team management
    • To control all holiday for the depot facility, ensuring adequate staffing at all times
    • Reviewing the targets set and monitoring and managing the team to these targets
    • Ongoing employee reviews
    • Identification of development requirements for each employee
    • Coaching to enhance the skills within the technical service team.
    • KPI team reporting
18. Any other duties as required.

About You

• Have a recognised vehicle engineering qualification for HGVs i.e. City & Guilds
• Ability to effectively implement and control Health and Safety management in all workshop operations
• Presentable, proactive person with the ability to conduct themselves in a professional manner having excellent communication skills, focused on seeking to resolve any problems.
• Have a track record of successfully managing workshops
• An ability to work independently and as part of a team.
• Excellent organization skills, with high levels of attention to detail with ability to multitask and prioritise deadlines.

Desirable Skills

• Municipal vehicle maintenance experience
• A HGV category C driving license would be advantageous.
• Hold a recognised IOSH Health and Safety management qualification.
• Hold membership of IRTE or for a similar organisation.
• CPC holder who has previously managed a company’s Operating Licence

About Us

Even if you don’t meet all the criteria,we encourage you to apply. At Paragon, we value diversity and we’re excited to hear from passionate individuals like you! If you’re ready to contribute to the team, please apply.

Inclusion
As a Disability Confident Employer, we want to ensure that our vacancies are accessible for everyone. If you have a disability, long term health condition or are neurodiverse and need us to adjust our recruitment process please get in touch with our recruitment team.

What can we offer you?

Generous Holiday Allowance: 25 days, you alsoget to enjoy a day off for your birthday, Christmas Eve, and New Year’s Eve. You can also buy or sell up to a week’s leave

• Share Save Scheme: Annually, you have the opportunity to buy shares in Paragon at a discounted rate
• Profit Related Pay: We share some of our annual profit with our eligible employees
• Pension Plan: We contribute up to 10% of your annual salary towards your pension
• Family Friendly policies : We offer enhanced parental pay and paid time off for fertility treatment
• Employee Discounts: Enjoy exclusive discounts on entertainment, travel, shopping, motoring and more
• Volunteering Day: Contribute to causes you care about with one volunteering day per year
• Life Assurance and Personal Accident Cover

Be yourself

As an equal opportunities employer, we welcome diversity and care about inclusion. That’s why we want you to be your whole self at work. We believe an inclusive workplace is good for each of us, great for our customers and better for our business. Our Equality, Diversity and Inclusion Network meets regularly to share challenges, experience, and ideas to build a more equal, diverse, and inclusive business.

Be heard

We listen to your point of view, with our People Forum and regular employee surveys making sure you can use your voice and influence our future.

Be well

We will give you access to a range of tools and resources to support your wellbeing. This will include a digital GP service via our free Employee Assistance Programme, access to our Wellbeing team to connect you with the help you need to get more out of life and our Vitality at Work programme to provide you with discounted gym membership, fitness equipment and another multitude of wellbeing services.

Be better

We want you to reach your potential and, as a Platinum Investors in People employer, we’ll encourage you to learn and develop by building a personalised development plan together with your manager.