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Department Manager - St Albans

H & M Hennes & Mauritz Gruppe

St Albans

On-site

GBP 25,000 - 45,000

Yesterday
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Job summary

An established industry player is seeking a Department Manager to lead a team in delivering exceptional customer experiences. This role involves overseeing department operations, analyzing sales performance, and ensuring compliance with health and safety standards. The ideal candidate will have management experience in a customer-facing environment and a passion for profitability and team development. Join a forward-thinking company committed to creating a diverse and inclusive workplace while offering attractive benefits and development opportunities globally.

Benefits

Staff discount card

H&M Incentive Program

Extensive development opportunities

Flexible working hours

Qualifications

  • Experience in managing teams in a customer-facing environment.
  • Strong passion for profitability and team development.

Responsibilities

  • Oversee department operations to drive sales and profit.
  • Lead and develop team members through feedback and training.
  • Ensure compliance with health and safety standards.

Skills

Management experience

Team leadership

Customer service

Analytical skills

Job description

This is a permanent position offering 39 hours per week. This position is based in the H&M St Albans store.

Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.

Key responsibilities:

  • You lead with a vision to secure the best experience for all our colleagues and customers.
  • You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
  • You analyse and follow up on Sales & Profit KPI's for your department.
  • You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers' safety.

We are looking for people who have:

  • Management experience in a customer-facing environment.
  • Previous experience of leading and managing teams.
  • A passion for profitability and people.

Availability 7 days fully flexible, weekends included.

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description

H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry.

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.

Location

Victoria Street 28, St Albans, United Kingdom

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