Department Manager - Hereford

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Company Description

H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here.

Job Description

As a Department Manager, you are responsible for overseeing a department to support the Sales and Profit of the store and, along with your team, deliver a Customer First Experience.

Key Responsibilities:

• Lead with a vision to secure the best experience for all colleagues and customers.
• Evaluate your team's performance, provide regular feedback, and support succession through their development and training.
• Analyse and follow up on Sales & Profit KPI's for your department.
• Ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees' and customers' safety.

Qualifications

We are looking for people who have:

• Management experience in a customer-facing environment.
• Previous experience of leading and managing teams.
• A passion for profitability and people.
• A Customer-first mindset.

Additional Information

This is a permanent position offering 39 hours per week. Availability 7 days fully flexible, weekends included. This position is based in the H&M Hereford store.

While the closing date for this position is 31/1/25, the H&M Group reserves the right to remove the posting earlier where a high volume of applications has been received.

We encourage qualified applicants to apply promptly.

Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP.

Inclusion & Diversity

At H&M Group, we're determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that can trigger unintentional biases.