Dental Receptionist - Peterborough

Cambridgeshire Community Services NHS Trust; Peterborough; On-site; GBP 20,000 - 30,000

Job description

The Dental Service provides a wide range of treatments to a diverse group of people; therefore, good interpersonal skills are required to fulfil this frontline role.

You will be part of a team of Receptionists, spanning five clinics, including Wisbech, Ely, Cambridge and Huntingdon, so good communication and teamwork skills are vital.

You must possess excellent communication and people skills as some patients may present with complex needs or have a language barrier.

This is an extremely busy service offering a wide range of treatments to a diverse group of people. We fundamentally offer urgent care triage/treatment to those in need, but our clinics include Additional Needs Dentistry and Minor Oral Surgery, thus good time management skills are imperative.

This is a part-time role with an additional working pattern of two 12-hour shifts per week.

Responsibilities:

1. Maintain a professional and organised approach when greeting and attending to patients and visitors.
2. Answer telephone calls including the emergency line and book appointments across five clinics.
3. Produce and maintain patient files in a timely manner with attention to detail.
4. Book and reschedule diaries often at short notice.
5. Undertake all administrative tasks in a timely and accurate manner.
6. Cancel and reschedule clinics often at short notice.

Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high-quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

For further details / informal visits contact: Name: Jay Start Job title: Dental Administrator Email address: [e-mail]