Demand Planner

Job Description

We’re Free Soul, the brand that lets you define wellness because no two journeys are ever the same. We shine a light on the unfiltered journey to well-being, not the industry-standard kind, but the simple, real notion of being well.

How do we do it? By creating expertly formulated products with clinically tested ingredients that support every woman’s unique needs. We’re Free Soul, where health meets unapologetic realness.

Our team is growing, and we have some ambitious goals. So we’re looking for a Demand Planner to play a part in our journey.

Working at Free Soul is more than just a job—it’s a purpose, a mission where every team member cares deeply about what we’re working towards.

Here, everyone’s welcome. Our community isn’t just our customers; it’s our team, creators, and everyone we connect with, built on trust, integrity, and a shared passion.

We’re all in—100%. We back each other, go above and beyond for our community and adapt to the evolving needs of our customers. Flexibility is our strength, and we never do things halfway. From products to projects, we do it right because we’re committed to supporting every stage of her wellness journey.

We own the women’s nutrition space by doing things differently—liberating, not restricting. We celebrate all aspects of womanhood, quirks, flaws, and all, reflecting real journeys and giving everyone the freedom to be themselves. When our team’s individuality shines, so do our best ideas.

What you will be doing?

Demand Forecasting:

• Develop accurate demand forecasts based on historical data, market trends, and collaboration with our Brand, Community, Growth and the Operations Team.
• Utilise our demand planning tool and your own techniques to create short-term and long-term demand plans.

Inventory Management:

• Monitor inventory levels and ensure stock availability to meet demand while minimising excess inventory.
• Ensure stock levels are held at the optimal level for each location, taking into account storage charges, rate of sale, upcoming promotions, warehouse blackout and more.

Data Analysis & Reporting:

• Analyse and interpret data related to demand patterns, customer orders, and sales performance.
• Provide regular reports on forecast accuracy, inventory levels, and demand trends to key stakeholders.

Collaboration with Stakeholders:

• Work closely with Growth, Brand, Supply, Logistics and Community teams to gather insights on promotions, product launches, and changes in market conditions that may impact demand.
• Lead and present the weekly demand planning meeting to Senior Leadership.

Process Improvement:

• Identify opportunities for process improvements within the demand planning and supply chain functions.
• Drive continuous improvements in forecasting accuracy, planning tools, and inventory management.

Supply & Demand Alignment:

• Coordinate with the Supply Planning Manager to ensure alignment between demand forecasts and production and procurement plans.
• Address and resolve any demand-related issues that may affect supply chain operations.

Demand Planning Systems:

• Utilise and maintain demand planning software and systems.
• Ensure system data integrity, including input, maintenance, and updating of demand plans and inventory metrics.

What we are looking for?

• Proven experience in demand planning within an FMCG organisation.
• High proficiency in Microsoft-based products with advanced Excel skills.
• You can build successful relationships internally and externally in order to enable seamless communication.
• Have meticulous analytical, negotiation and commercial skills.
• Have a genuine enthusiasm for our unique mission and an interest in wellness.
• Experience working in a fast-paced environment.
• An unwavering desire for continuous improvement.
• Ability to handle complex analytical problems.

What you'll get in return:

• Core working hours of 10:30-4:30.
• Free Soul product pantry - access to a variety of FS products in the office.
• Your 3 monthly FS essentials - free!
• 30% friends and family discount.
• Hybrid working: 3 days in the office per week.
• Dog-friendly office.
• Access to Vitality health insurance post-probation.
• Monthly team socials, lunch & learns and internal events.
• Work laptop and full desk set-up.
• Pension plan.
• A brand-new office environment, designed to be an inspiring place to work, collaborate and grow.