Delivery Transformation Lead - Outside Ir35

Transformation Delivery Lead

Rate: 750 (a day)

Location: London (Hybrid)

Duration: 6 months (initially)

Ir35: Outside

The Delivery Lead will drive the successful execution of large-scale transformation and continuous improvement initiatives across the higher education institution. This role involves overseeing the end-to-end delivery of high-impact projects, focusing on enhancing operational efficiency, streamlining processes, and implementing scalable improvements. The ideal candidate will have a proven track record in process improvement and managing transformation projects, preferably within the higher education or similar sector, demonstrating expertise in change management, project management, and process optimization.

Key Responsibilities:

1. Project Leadership & Delivery:
   • Lead the planning, execution, and delivery of large transformation and continuous improvement projects from inception to completion.
   • Develop detailed project plans, timelines, and budgets, ensuring alignment with institutional goals and strategic objectives.
   • Manage and mitigate risks associated with project delivery, addressing potential challenges proactively.
2. Process Improvement & Optimization:
   • Identify, assess, and implement process improvements across functional areas, leveraging Lean, Six Sigma, or other methodologies.
   • Analyze current processes and workflows, recommending efficiencies to reduce costs, improve service quality, and enhance operational performance.
   • Establish metrics to monitor process improvements and ensure sustainable, measurable outcomes.
3. Stakeholder Engagement & Change Management:
   • Act as a primary point of contact for project stakeholders, including faculty, administrative staff, leadership, and external partners.
   • Engage and influence stakeholders across various departments to foster a culture of continuous improvement and operational excellence.
   • Develop and execute change management plans to drive adoption, including communication, training, and support initiatives.
4. Continuous Improvement & Transformation Strategy:
   • Collaborate with leadership to define and prioritize strategic improvement initiatives.
   • Provide insights and recommendations on process optimization, digital transformation, and best practices within the higher education sector.
   • Establish frameworks and processes to ensure ongoing continuous improvement beyond project completion.
   • Conduct project reviews and post-implementation evaluations to measure impact and document lessons learned.

Qualifications & Skills:

Essential:

• Bachelor's degree in Business, Project Management, or related field.
• 5+ years of experience leading large transformation projects, ideally in the higher education or public sector.
• Demonstrated expertise in process improvement, including Lean, Six Sigma, or similar methodologies.
• Proven experience in change management, with strong skills in stakeholder engagement and communication.
• Excellent project management skills, including proficiency with project management tools (e.g., MS Project, Asana, Trello).
• Analytical mindset, with a data-driven approach to problem-solving.

Desirable:

• Master's degree in Business Administration, Project Management, or related field.
• Certifications in PMP, Lean Six Sigma, or Change Management.
• Familiarity with higher education regulatory and operational landscape.
• Experience in digital transformation or ERP system implementation.