Delivery Manager

At IBM, our Agile Delivery Manager excels by leading and coordinating a project team’s overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Scrum Master, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

This role is suitable for a strong problem solver. You will be working closely with the senior management team and Head of Operations, to support in delivering key projects for the business:

• Manage delivery through all assessment and phases from Discovery through alpha, Private beta, Public Beta, and transition to live.
• Apply the most appropriate Agile and Lean tools and techniques (e.g. Scrum, Kanban, XP - extreme programming).
• Build and maintain teams ensuring they are motivated, collaborating, and working well.
• Responsible for integration of the delivery plan with the wider project plan.
• Identify obstacles and help the team to overcome them.
• Focus the team on what is most important to the delivery of products and services.
• Encourage and facilitate continuous improvement of the delivery team.

Required technical and professional expertise

• Experience playing the Scrum Master role for at least two years for a software development team diligently applying Scrum principles, practices, and theory.
• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
• Knowledge of numerous well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (for example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc).
• Knowledge of other Agile approaches: XP, Kanban, etc.
• Knowledge and/or experience with widely successful Agile techniques.

As an equal opportunities employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.

Job Details

Job Title: Delivery Manager

Job ID: 9844

City: Manchester

Country: United Kingdom

Work arrangement: Hybrid

Area of work: Project Management

Employment type: Regular

Position type: Professional

Some travel may be required based on business demand.