Delivery Manager

Salary: Competitive Plus Benefits
Location: Holborn Store Support Centre and Home, London, EC1N 2HT
Contract type: Permanent
Business area: Sainsbury's Tech
Closing date: 28 October 2024
Requisition ID: 264924

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you’ll realise that ours is a modern software engineering environment because it has to be. We’ve made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech.

Delivery Manager – Sainsbury’s Tech (Multiple Headcount)

We can hire these positions hybrid/remote from London, Coventry or Manchester.

Would you like amazing work to do and real work-life balance? That’s waiting for you at Sainsbury’s. We’re a 150-year-old, multi-channel, multi-brand retail chain that is on a transformative journey embracing innovation and agility. We serve millions of customers a day and have the UK’s largest loyalty scheme. Our Technology Division is at the heart of our business transformation building scalable, high-performing, secure products using cutting-edge technology. As a Tech Delivery professional, you will be part of a dynamic environment where things are designed, built, and implemented quickly. You will have a unique opportunity to contribute to driving change and pushing boundaries, to shape the future of our technology. Welcome to the home of Sainsbury's Tech, where you can be part of our collective journey and make a meaningful difference.

Being a Delivery Manager at Sainsbury’s Tech

As a Delivery Manager in Sainsbury’s Tech you’ll collaborate with our Product, Engineering, and business teams to lead the delivery of our key outcomes and programmes to generate customer, colleague, and business value. With a significant uplift in tech investment in the coming years, we have lots of transformational initiatives to deliver in Sainsbury’s Tech and the Delivery Manager role will play a key part in our success to ensure delivery excellence.

We are looking to hire multiple Delivery Managers that can support teams across several areas of our business including Digital, Supply Chain & Logistics, Retail, Commercial, Finance, Data, Cloud & Infrastructure and Networks. Specific roles will be dependent on your skills, background, and interest.

More about the role

• Through partnering with multiple cross functional teams in Tech and stakeholders across the business, own the delivery of new products and complex changes in an agile environment.
• Tailor delivery approaches and methodologies, whilst setting up governance frameworks that are appropriate for the outcomes being delivered.
• Build and maintain underpinned plans, including deployments and rollout schedules.
• Manage stakeholders and define RACIs to ensure proper ownership of artefacts, decisions, and deliverables.
• Identify, anticipate, manage and communicate key risks, issues and dependencies, removing blockers for teams.
• Work collaboratively with Engineering, Product and other Delivery Managers to align on cross team dependencies, surfacing and dealing with conflicting demands, escalating where necessary.
• Utilise strong influencing skills to drive decision making with teams, stakeholders and with the Tech leadership.
• Report progress against key milestones regularly to all stakeholders and into Tech governance forums.
• Conduct post implementation reviews to drive a culture of continuous improvement and proven value delivery, ensuring that learnings are fed through the wider Tech approach to delivery.
• Coach and support junior Delivery Managers to manage their workloads and activities as part of overall delivery of an initiative.
• Actively contribute to the Delivery Community of Practice.

More about you

• Over 3 years’ experience as a Project/Delivery Manager, supporting and managing the delivery of complex multi-team initiatives within a technical landscape including:
• Software Development incl. Web & Apps
• Hardware and Devices
• Application Development
• Networks/Connectivity
• Proven experience in Agile and Waterfall planning and successful delivery.
• Experience of working in a matrix organisation.
• Experience with managing compliance – Legal, regulatory, contractual, privacy, infosec, architecture.
• Highly proficient in status tracking and reporting, RAIDD, with experience of working with a company-wide governance framework.
• Proven experience in managing key change delivery activities such as task planning, workforce planning, system integration, quality management and testing, data migration, service transition, post implementation review, value delivery management.
• Strong organisational and prioritisation skills, as well as the ability to analyse and solve problems logically.
• Bold, curious, and resilient. Comfortable with driving decision making, challenging assumptions and taking risks.
• Highly effective at developing and maintaining strong working relationships across the business working in an authentic way.
• Experience working with and managing 3rd party technology partners/vendors.
• Strong communication skills to convey key messages, tailoring your approach as required to different audiences.
• Participate in technical detail, showing an understanding of the technical landscape whilst describing technical choices and trade-offs to stakeholders and leadership.
• Understanding of project/change budgets and how to manage them.
• Desirable certifications:
• Project/Program management frameworks: PMBOK, APM, PRINCE2 or similar
• Agile PM, SAFe Release Train Engineer / SAFe Agilist or similar

More about working at Sainsbury’s

We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:

Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform.

Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.

Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.

Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).