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Delivery Manager

Suade

London

Hybrid

GBP 40,000 - 80,000

Full time

30+ days ago

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Job summary

An established industry player in RegTech is seeking a dynamic individual to join their Delivery Management team. This role involves managing client relationships, ensuring successful project implementation, and collaborating with internal teams to deliver high-quality SaaS solutions. The ideal candidate will possess strong analytical and consultancy skills, a consultative mindset, and a passion for customer satisfaction. This innovative firm offers a flexible work environment, opportunities for professional development, and a chance to make a significant impact in the fast-evolving RegTech landscape. If you're ready to contribute to a fast-growing start-up and thrive in a collaborative atmosphere, this opportunity is perfect for you.

Benefits

25 days holiday + Bank Holidays
Flexible holiday
Additional annual leave for long service
Company Pension
Maternity and paternity leave
Flexible working hours
Digital Nomad policy
Work from home budget
Annual Training/ Development Subsidy
Perkbox

Qualifications

  • 2-4 years in technical and business consultancy in financial services.
  • Excellent English communication skills with various management levels.

Responsibilities

  • Manage delivery of SaaS solutions and ensure client satisfaction.
  • Create project documentation and mitigate risks proactively.

Skills

Technical Consultancy
Analytical Skills
Client Communication
Project Management
Problem Solving
Interpersonal Skills

Education

Bachelor's Degree in Engineering

Tools

Software Development
Web Technologies

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Suade's success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech. The Delivery Management team within RegTech team is at the core of our product and is key on achieving the continuous growth of our business. As part of the DM team, you will be the ultimate responsible to make our Clients happy keeping promises, managing expectations and powering customer value. You will use your analytical and technical consultancy skills to manage the delivery of SaaS solutions, partnering with our Business, Product and Engineering teams, supporting our clients during project implementation. Suade is the perfect fit if you want to become an active part of a fast-growing start-up in the RegTech side, have a vast space for development and make a huge difference in clients with your day-to-day job.

Suade is delighted to be an equal opportunity employer; we have a diverse team with great values. All qualified applicants will receive consideration for employment without bias.

Requirements
Business
  • Assist in the definition of the project scope, objectives, timelines and priorities involving all relevant stakeholders.
  • Create and maintain comprehensive project documentation.
  • Proactively identify and mitigate risks and bring issues to closure. Report and escalate issues to internal management as needed.
  • Ability to communicate with clients with autonomy and determination. Follow-up on actions, milestones and next steps with clients towards project implementation.
  • Support the Sales team in the completion of RFI and RFP's.
Technical
  • Collaborate in technical discussions throughout the implementation, and manage each stage in the project lifecycle effectively to ensure that we deliver on time, within scope and on budget, always fostering customer value.
  • Understand and discuss the architecture and integration aspects of our software within the customer's operating environment and technical requirements. Ability to check infra configuration.
  • Identify technical solutions, write technical procedures and liaise with our Product and Engineering team.
Minimum Requirements
  • 2-4 years in technical and business consultancy in financial services, FinTech or RegTech.
  • Good technical ability and understanding of software development and web technologies.
  • Excellent English verbal and written communication skills with demonstrated ability to communicate effectively with various levels of management.
  • Ability to drive client conversations throughout the project lifecycle - from team onboarding workshops, through to execution and completion of the project.
  • A consultative mindset of listening, understanding and anticipating customer needs.
  • Strong interpersonal and team working skills.
  • Flexibility to work under pressure to meet changing work requirements and strict deadlines.
  • Self-motivated, detailed-oriented, action bias, keen to learn, proactive and autonomous. Attitude is a must; aptitude can be gained with learning.
Preferred Requirements
  • Prior experience implementing regulatory and/or compliance related projects (CRD4 / IFD) on COREP / FINREP / LIQUIDITY.
  • Hands-on experience in software development or web technologies. Bachelor's degree in Engineering is a plus.
  • Prior experience in global consultancy.
Benefits
  • 25 days holiday + Bank Holidays - depending on location.
  • Flexible holiday - choose when you take your holidays by opting out of bank holidays if you would like!
  • Additional annual leave holiday - An extra day of annual leave for every 3 years you work at Suade in addition to your existing 25 days on a pro rata basis.
  • Company Pension.
  • Maternity leave and extraordinary paternity leave.
  • Flexible working hours.
  • Digital Nomad (Work From Anywhere policy*)
  • Work from home budget/ homeset up: £500 for new starters.
  • £500 Annual Training/ Development Subsidy.
  • Perkbox.
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