Delivery Manager

Job Summary

CITI is currently recruiting for a Fixed Term Delivery Manager.

Delivery Managers will be responsible for providing project management, and improvement and transformation support to ensure outputs are delivered effectively.

Main Duties of the Job

The Delivery Manager will oversee project management, support effective delivery of outputs. They will lead one or more projects, handling planning, daily delivery, and performance management, while mitigating risks and issues. They will use recognized methodologies and tools, collaborating with key stakeholders within and beyond the Trust.

The role involves working with clinicians and managers to provide the best patient experience and service delivery. A key responsibility is defining and overseeing projects, including risk and issue management. The Delivery Manager will play a crucial role in the Trust's major programs, supporting the Centre for Innovation, Transformation, and Improvement (CITI) by leading project components. They will act as an ambassador for CITI, collaborating with internal and external stakeholders, and driving CITI's vision for innovation and improvement in healthcare.

About Us

The Delivery team is part of the Centre for Innovation, Transformation, and Improvement (CITI). CITI was founded in 2021 under the Deputy Chief Executive (DCE). The DCE is the Executive Director responsible for leading and implementing the Trust's strategy for innovation and improvement, which aims to develop an ecosystem that encourages the acceleration of new knowledge and capabilities and learn from best practices globally, to deliver improvements in patient care, research and education at scale. CITI co-locates multi-faceted teams to provide the focal point for clinical innovators and services seeking to translate ideas or early stage products or improvements into clinical practice. The Centre aims both to incubate and deliver innovations and improvement ideas, projects and programmes, working alongside and for its clinical customers for the benefit of patients.

CITI builds on industry best practice in taking innovation from concept to practice. It aims to foster a culture of innovation and improvement throughout the Trust, and acts as the intellectual home of our core change methodologies.

CITI aims to improve the adoption of new clinical technologies with an agile operational model, delivering a data-driven approach to evaluating performance of novel technologies, creating a sustainable culture of innovation in clinical and operational workforce, and to build enduring partnerships with academia, industry, investors, our communities and other key stakeholders.

Date Posted

19 February 2025

Pay Scheme

Agenda for change

Band

Band 8a

Salary

£61,927 to £68,676 a year inc. HCA

Contract

Fixed term

Duration

12 months

Working Pattern

Full-time

Reference Number

196-COF10630-T

Job Locations

Education Centre

75-79 York Road

London

SE1 7NJ

Job Responsibilities

Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.

Person Specification

Education Qualification Essential

• Educated to Masters level or equivalent knowledge, skills and experience.
• Formal qualification in Project management (PRINCE 2) to practitioner level or equivalent experience.
• Evidence of recent Continuing Professional Development.

Experience Essential

• Evidence of managing successful project and/or operational performance and improvement; including business case preparation, service initiation/commissioning, contract negotiation, and the development and monitoring of output and outcome measures.
• Project management experience in managing complex services including design, development, implementation and management of change in a multiple stakeholder environment.
• Experience of managing complex budgets from a range of income sources and demonstrable evidence of individual, team, financial, process and change management.

Desirable

• Knowledge and understanding of the changing NHS environment, strategy, and policy agendas.
• Experience of operating in a consultancy role.
• Experience of previous engagement with patients/end users of a service.

Skills / Abilities Essential

• Extensive knowledge of operations and/or project management methodologies and techniques.
• Working knowledge of improvement methodologies and tools.
• Extensive knowledge of contract management.
• Excellent understanding and track record of successful change and project management.
• Ability to communicate and engage effectively with senior stakeholders.
• Significant experience of financial management, including collating, preparing and interpreting financial reports for large project and programmes and interpreting reports, financial statements and business cases.
• Ability to participate constructively in and independently carry out programme assurance and audit.
• Plan and implement appropriate evaluation and audit of projects across sites and organisations.
• Responsible for developing and implementing improvement and programme management policy and best practice across clinical groups and within CITI.
• Highly effective people and project management skills.
• Use advanced analytical and judgement skills including understanding and application of complex statistical and numerical data.
• Work flexibly, prioritise workloads and resource them in response to changing demands and requirements.
• Excellent interpersonal, communication (written, oral, presentation, facilitation), networking and negotiation skills with a track record in consistently delivering performance targets and writing complex business cases, policies and change.
• Excellent management skills including motivating and coaching staff.
• Experience of capability development and training in improvement and/or project management methodologies.
• Excellent organisational skills and the ability to prioritise, meet deadlines and delegate effectively.
• Ability to find innovative ways of solving or pre-empting problems.
• IT literate, including competency in MS Office programmes and in particular in Excel and MS Project.
• A commitment to partnership working, inclusion of a diverse workforce and service integration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

Employer Details

Employer Name

Guy's and St Thomas' NHS Foundation Trust

Address

Education Centre

75-79 York Road

London

SE1 7NJ

Employer's Website

https://www.guysandstthomas.nhs.uk/careers/careers.aspx