Delivery Consultant

Brook Street; Glasgow; Hybrid; GBP 24,000; Full time

Job description

Delivery Consultant

Base salary of £24k + monthly performance-based bonus after training period

Glasgow, hybrid working after training period

As a Delivery Consultant for Brook Street, your day-to-day will be quite busy, so being comfortable working in a fast-paced environment is a must. You'll handle admin tasks, complaints, and enquiries, whilst dealing with our lovely clients, ensuring we are providing seamless service to them. You'll work closely with other departments such as compliance and also undertake onboarding of candidates.

About the role:

• Co-ordinating responses to ad-hoc contract issues
• Sustain existing client relationships and provide customer service
• Provide HR support
• Manage shared inbox
• Coordinate staff members
• Resolve issues
• Respond to enquiries
• Ensure the timely completion of relevant paperwork in line with company, client and legislative requirements including referencing of applicants
• Complying with the company's Business Ethics and standards of excellence.
• Always uphold Brook Street's brand profile through the effective management of both clients and applicants
• Ensure adherence to personal activity and revenue targets

Experience/Skills required

• Customer focused
• Adaptable and able to deliver to tight deadlines
• A strong work ethic and hunger to learn
• Ambition, drive, and a target-driven attitude
• First-class communication skills.

Why join us?

At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your wellbeing is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands.

What you'll receive:

• Compensation: Competitive base salary with opportunities for incentive pay, including commission, bonuses, and rewards.
• Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.
• Recognition and rewards: Shout outs, Branch of the Year competitions, high-performance incentives, employee appreciation and so much more.
• Pension: Competitive plan with contributions that grow with your length of service.
• Health & wellbeing support: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.
• Work life balance: Generous family friendly policies, including an employee assistance programme.
• Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.

About us:

Your local recruitment experts

We are one of the UK's leading trusted recruitment agencies, specialising in business professionals and social care, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again.

We are proud to have been voted one of the world's most ethical companies for 15 years. This reflects our commitment to integrity, transparency, and ethical business practices.

We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.

Discover why we are so proud to be Brook Street. Apply now.