Deli Manager/Chargehand

Main purpose of the role:
Ensure the Deli Department operates efficiently and effectively at all times and provides our customers with excellent quality products and services.

The ideal candidate will have/be:

• 2 years' experience in a Supervisor/Manager role is desirable.
• 1 year's experience in a role with in-depth experience in fresh food is desirable.
• Experience in successfully achieving sales targets and KPIs.
• Experience in gross profit and margins is essential.
• Fully trained in HACCP and food safety, with experience in meeting the HACCP and food safety requirements.
• Experience in ordering for deli departments and managing waste within a fresh food department.
• Good knowledge of Microsoft Office (Excel, Word).
• Numerical skills.
• Ability to roster and adhere to budgets.
• A true passion for the food industry and creativity in the fresh offering.
• Customer-focused manager who can build a quality and loyal customer base.
• The ability to inspire, lead, and motivate employees through support and development.

Main duties:

• Actively live SuperValu brand values: Genuine, Passion for Food, Vibrant, Committed, Innovative, and Imaginative.
• Prepare the presentation and layout of the deli serve-over.
• Drive sales and margin across all key areas of the deli.
• Responsible for KPIs such as sales, margin, waste management, pricing, and promotional displays.
• Implement planograms correctly.
• Minimise waste and shrink in the department.
• Bring new ideas to the department on fresh food innovation through regular research and benchmarking against competitors.
• Demonstrate your passion for quality food by sharing knowledge, recipes, and personal recommendations with shoppers.
• Train all new employees in the deli.
• Deal with all customer queries efficiently, professionally, and consistently with store policy.
• Engage with new initiatives and embrace new ways of working.