Degree Apprentice - Technical Support Engineer

Siemens Mobility; Congleton; On-site; GBP 24,000; Full time

Job description

Starting salary: £23,016

Location: Congleton

Duration: 4 Years

Join Siemens for more than just a job – It’s a rewarding journey with growth, benefits, and a diverse, encouraging environment. Your success and well-being matter to us.

Did you know we’re scrapping the CV? We believe skills can be developed, and potential can be nurtured. We’re not so interested in what you’ve done – we care most about who you are and what you can do. Your CV will still need to be attached but it will not be seen by a hiring manager until the selection process has been completed.

You will join a community of like-minded early career professionals where you will bond and grow with team-building activities and real problems to solve. You will be given responsibility for challenging opportunities which will help you succeed.

What can I expect?

As a Technical Support engineer for SINAMICS, you will advise and support our customers with inquiries about the functions, use, handling and commissioning of our drive systems.

• You will process inquiries from our customers and Siemens regions worldwide, analyze their problems and develop solutions.
• To do this, you will be in constant contact with our customers and ensure that the inquiries are solved promptly and that customer satisfaction remains high.
• You will simulate the solutions developed on test systems and make adjustments as required.
• In the case of more complex problems, you will work closely with our sales, product management and product development departments to jointly develop solutions.
• With your technical knowledge, you will advise and support our support departments worldwide.

What do I need to apply?

We are looking for forward-thinking, inquisitive candidates that demonstrate the following characteristics:

• You approach problems with a logical mindset, are eager to learn and research, and enjoy finding creative solutions.
• You enjoy collaborating with others to find innovative solutions.
• You can work independently, safely and responsibly; take ownership of challenges and ideas and are looking to develop your ability to drive and lead change.
• Someone who is genuinely interested in electronics, automation or manufacturing who wants to pursue a professional career in engineering.
• Experience in producing electrical or electronic drawings using a Computer Aided Design (CAD) system.
• Understanding of how to prepare and use lathes, milling and other general or specialist machines and High-Tech equipment.
• Familiar with using computer software packages to assist with engineering activities.
• Comfortable producing engineering project plans.

Minimum educational requirements:

You have achieved at least 5 GCSEs at Grade C or above, including Mathematics, English and a Science, Technology or Engineering related subject.

You have achieved/be on track to achieve A Levels at grade C or above in both a Mathematical based subject and a Science, Technology, Engineering or additional Mathematics related subject, or 90+ credits in an Engineering BTEC at level 3.

What is in it for me?

Through working at Siemens, you will have access to a wide range of benefits.

Siemens offers 26 days of paid holiday, and we embrace our corporate responsibility, offering 5 paid volunteering days that allow you to make a meaningful impact on society. We also offer discounts on everyday spending as well as subsidised gym memberships and more.

To celebrate completing your early careers programme, you will also be invited to our Early Careers Gala!

Diversity and Inclusion

At Siemens, diversity isn't just a word – it's our driving force for innovation. We take pride in our inclusive work environment, and we ensure everyone is seen. Having a broader and deeper range of perspectives at Siemens supports our ability to remain innovative. It enables us to continue creating world-class solutions, products, and services that transform the everyday.

We always want to ensure we accommodate everyone at Siemens; If your application makes it to the assessment stage of our process, please reach out to the recruiter who has been in contact with you and let us know of any requirements you have.

'Belonging Transforms’ is at the heart of Siemens Equity, Diversity, and Inclusion; learn more with this link.

The future is exciting at Siemens, and we’d love you to be a part of it.