Defect Test Manager

Denholm are delighted to be partnering exclusively with our financial services client in the search for a Defect Test Manager on a contract basis.

This is a day rate role, initially for 12 months. You need to be able to start 1st April 2025. This role is primarily remote working, but will require 2 days on client site per month.

Accountabilities:

1. Assist the arrangement for timely releases of defect fixes to the ST / SIT / UAT / Hyper Care phases.
2. Ensure there is an appropriate audit trail for all defect-related risks, issues and decision making.
3. Organise Defect Triage meetings for the purpose of assigning the appropriate priority and severity to defects.
4. Produce defect metrics daily, weekly and monthly as directed including tracking KPI's.
5. Audit the quality of defects and establish root cause.
6. Ensure defect traceability to test steps.
7. Analyse and report on defect trend and themes and develop remediation plan with development team.
8. Produce plans demonstrating the timeline for fixes to arrive into the relevant Test Level and the tests this then enables.

Essential skills and experience:

1. Strong communicator with a number of years' experience working with on-shore teams with onsite experience for up to 5 years (UK preferable). Also requires experience of dealing with offshore teams.
2. Able to quickly develop and maintain excellent relationships with subject matter experts, application developers, configuration management analysts, IT architects, IT infrastructure team, testers and system integrators.
3. Ability to manage own workload and work on own initiative to tight deadlines.
4. Planning, monitoring, and control of the defect management related activities and tasks.
5. Flexible approach with regard to changes in plans / requirements.
6. Hands on experience of JIRA and X - RAY.
7. Defect lifecycles within JIRA.
8. Experience of requirement, test and defect management tools and specifically JIRA and X-RAY.
9. Creation of the Defect Management Plan.
10. Ensure defects are of the appropriate quality following the internal standards (e.g. they are objective, specific, concise, reproducible, and explicit) while also ensuring the status and priorities are as agreed.
11. Chair and drive regular (e.g. daily) defect management calls.
12. Liaison with other stakeholders; e.g. programmers, solution architects, to drive the defect resolution.
13. Working with the Test Lead to drive and coordinate defect retests.
14. Summary reports at specified intervals (e.g. daily, weekly, end of cycle or phase).
15. Clear reporting of dependencies in terms of test steps / scripts to defects.
16. Clear reporting of defect ETAs (estimated fix dates).
17. Storage of test deliverables.

If you feel you have the right skills and abilities to fulfil this role please get in touch as soon as possible.