Debt Collector

CLD Recruitment (Leeds) Ltd; Sheffield; On-site; GBP 22,000 - 30,000; Full time

Job description

Debt Collector
Sheffield
£22,308+ Bonus

My Client, a well-known Debt Recovery firm, is looking to recruit Debt Collectors to join their team in Sheffield.

Main Duties:

1. Negotiate commitments to resolve overdue accounts.
2. Monitor arrangements and commitments to ensure timely resolution.
3. Manage a case management diary system to take appropriate follow-up action.
4. Review pre-legal debts to ensure suitability and readiness for legal proceedings.
5. Initiate county court legal actions for debt recovery and progress to judgment and enforcement through our in-house case management system.
6. Work with courts, enforcement agencies, and other suppliers to ensure high standards of service are maintained at all times.
7. Review and rectify cases that have failed the automated legal process.
8. Make and receive collection telephone calls whilst maintaining a professional telephone manner.
9. Be a good team worker, but also be comfortable working alone.
10. Have an ability to work accurately and to a high quality.
11. Be a person of integrity and good conduct as required by the SRA.
12. Have a strong and reliable work ethic.

Skills Required:

1. Good IT skills - able to adapt and use new systems.
2. Problem-solving skills - able to look for solutions and agree these with customers.
3. Confidence in making and receiving telephone calls.
4. A willingness to learn.
5. Clear communication capabilities - both written and verbal.
6. A minimum of 12 months experience in an admin role.
7. The ability to work to targets - earning more based on success.
8. Confidence to deal with a variety of people in different situations.

If you have experience within Debt Collection or a call center/target-driven environment and are interested in this role, please apply ASAP!

CLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.