dCommerce Business Analyst - Nutrition Europe

dCommerce Business Analyst - Nutrition Europe

Please Note: The deadline for applying is 23.59 the day before the job posting end date.

Job Title: dCommerce Business Analyst - Nutrition Europe

Location: UK (Kingston) or Netherlands (Hofplein)

Work-Level: 1C

JOB PURPOSE

Join the European & Benelux Digital Commerce team in Nutrition and collaborate to grow the business! The Digital Commerce team aims to secure Unilever Nutrition's success in Digital Commerce within our top six EU markets. It is an integral part of the EU & Benelux Nutrition CSP team, which focuses on developing customer growth plans for our leading customers across Europe and Benelux. Digital Commerce is the fastest expanding channel in Nutrition Europe and holds a crucial role in the strategic agenda of this business unit.

The Nutrition DMC's dCommerce team serves as a bridge between CSP (Customer Strategy & Planning), Marketing, and Digital & Media. This team formulates the dCommerce strategy and ensures flawless execution through portfolio and content development (in coordination with Marketing) and planning retail media activities (in collaboration with Shopper and Retail Media teams).

This position demands expertise and a drive to excel in dCommerce. It will oversee the dCommerce analytics agenda for Nutrition Europe, providing a comprehensive view of dCommerce performance and continuously improving the path-to-purchase process. Tasks include offering insights on item-level profitability, market basket analysis, sales velocity, assessment of promotional and merchandising efforts, ROAS analysis, share of search, dNRM, and more.

RESPONSIBILITIES

• Lead the dCommerce analytics agenda, including key multi-market projects for Nutrition Europe.
• Gather, clean, and analyze extensive customer and consumer data to understand shopping behavior, assess sales performance, and identify growth opportunities.
• Utilize multiple data sources (category, shopper behavior, baskets) to create reliable, actionable insights.
• Develop and implement strategies to enhance shopper discovery, selection, and conversion, identifying points of friction for optimization.
• Oversee the design, development, and maintenance of metrics, business reports, and dashboards to inform key business decisions and monitor KPI achievement.
• Establish an end-to-end perspective of dCommerce performance and take actions to optimize returns.
• Promote organizational upskilling by encouraging best practices and fostering a data-driven decision-making culture.

KEY INTERFACES:

• Europe Nutrition dCommerce Lead
• Digital Commerce analysts in top six EU markets
• Retail Media Lead and team
• Shopper Marketing Lead and team
• Brand Media Lead
• Nutrition Brand teams
• Customer Development team (Key Account Managers)
• dCommerce Channel Managers
• dCommerce Brand Specialist
• dCommerce Content Specialist
• IT and digital transformation
• Agency and technology partners
• dNRM Lead
• CMI Lead

ALL ABOUT YOU

• Possesses strong project management skills, capable of leading cross-functional projects with a proven track record of delivering results quickly.
• Skilled in collecting, cleaning, and analysing extensive customer and consumer data to generate actionable insights and support business decisions.
• Strong verbal/written communication, negotiation, and presentation skills throughout the business.
• Experience in using data and analytics to enhance the customer and consumer experience.
• Familiarity with the dComm landscape, channels, and emerging business models such as rapid delivery.
• Preferably has experience in category management, CCD and/or CBD
• Fluent in English

NOTES

Please apply via this portal as e-mail applications may not be processed and include your Future Fit Plan if possible.

By applying for this vacancy, you are confirming that you have made your Line Manager aware of your application and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.

Should you require additional information or reasonable adjustments to allow you to present your best self during this process, please contact your Talent Partner Wes Scott on Wes.Scott@unilever.com.

What we offer

Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.

Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion (unilever.com).

Relocation to the UK

Please be aware if you are applying for this role from outside the UK, if successful, your application will be treated as a self-initiated Change Location Outside of Country (CLOC) transfer. This means any relocation costs must be self-funded with the potential to reclaim some specific pre-approved expenses up to £5,000. Please speak to your Talent Partner if you have any questions.