Data Specialist

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About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies.

It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide.

The team at Triple Zero Victoria is deeply committed to the community it serves and is among the most dedicated and highly skilled in its field.

About the Role

The goal of the function is to provide technical support to the Manager, Data Science and the Chief Data Scientist.

We are seeking a meticulous and detail-oriented Data Specialist to be responsible for managing and analysing data to support business operations and decision-making.

You will work closely with various departments to ensure data accuracy, integrity, and accessibility. All technical analysis, information advice and reports should be undertaken with the goal of providing a service that supports the business in evidence-based decision making underpinned by excellent data to achieve 000VIC’s critical community functions.

Day to day responsibilities include :

• Reporting : Develop and maintain reports, dashboards, and visualizations to communicate data insights to stakeholders.
• Data Quality : Implement and monitor data quality processes to ensure data integrity and reliability.
• Documentation : Create and maintain documentation for data processes, standards, and procedures.
• Responsible for investigating any identified faults and problem-solving solutions (many without standard solutions).
• Responsible for the development and maintenance of monitoring tools covering replications, data flow, data feeds and information systems to ensure processes are operating correctly, faults are promptly rectified and discrepancies and gaps in data are reported and corrected.

About You

The preferred candidate will have demonstrated experience in data management, analysis or related fields and proficiency with Power BI (and Power Suite) and have the following skills and attributes :

• High level of accuracy and attention to detail in data management and analysis.
• Demonstrated ability to use a consultative approach when engaging with stakeholders and designing a solution deploying the ability to explain technical concepts to non-technical stakeholders.
• Ability to break down complex problems into manageable parts using strong analytical and logical thinking, applied problem-solving skills and the ability to analyse complex, disparate data sets.
• Demonstrated ability to prioritise work and to work under time pressure and be able to manage multiple projects and work streams simultaneously.
• A tertiary qualification in Data Science, Computer Science, Information Technology, or a related field.

What We Can Offer You

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including :

• Employee assistance program for employees and eligible family members.
• Discounted health insurance, banking services and gym membership.
• Memberlink’ discount card, accepted by 1,000's of retailers and services providers.
• Free staff parking at all our sites.
• Salary packaging options after an initial service period.

Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace.

We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity.

Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.

How to Apply

Click the Apply ’ button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.

Please note : all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.

Recruitment agency applications will not be accepted.

Applications must be submitted by 11.59pm, Sunday 24 November 2024.

Other Relevant Information

Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term.

Employment will be subject to providing evidence of your Australian working rights.

Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.

If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via Careers@triplezero.vic.gov.au .

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