Data Quality Analyst

An exciting opportunity has arisen to support the Trust with the drive towards a net zero NHS. This post will be based within the Estates Department. We are seeking to appoint an enthusiastic, high-achieving and experienced data analyst to support a dynamic and forward-thinking Sustainability Team, based at our Broughton site. The ideal candidate will be a team player with excellent organisational and data management skills, possess a good working knowledge of Microsoft Office packages and be comfortable using Excel and Power BI. The job may require some travelling across stations and premises to scope works, undertake surveys and support the wider Estates team in meeting their statutory responsibilities and net zero targets. The Environmental Data Analyst will provide a range of specialist advice and assistance to fellow Estates staff and senior managers. Experience of Energy and Utilities management in complex settings is essential together with the relevant qualifications.

Main duties of the job

As a key member of the Estates Team, they will be responsible for the Trust's utility software, data inputting, energy and waste reporting and provide support to Estates Energy & Sustainability Manager. This will involve but is not limited to:

1. Coordination and management of utilities data, metering and payment queries, setting up new accounts and transferring suppliers.
2. Reviewing and analysing energy, waste and water consumption against monthly and annual targets.
3. Working with the Estates Managers to drive efficiency by taking a data-led approach to assets, projects and reactive works.
4. Delivering the Trust's Carbon Literacy Programme as part of a net zero training and awareness package.
5. Providing timely reports and data and updates to the likes of Greener NHS, NHSE, our Net Zero ICB Lead and stakeholders for energy and carbon savings contracts.
6. Linking in with NWAS Fleet and carrying out travel and transport surveying in relation to fleet carbon emissions.

About us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed. We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need. Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident. We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Job responsibilities

Please ensure that you have fully read the job description and person specification before applying for this role. Applicants are also required to be available on Wednesday 19th and Thursday 20th March 2025.

Person Specification

Skills

• Ability to encourage & support a team working environment.
• Ability to work under pressure responding to tight deadlines and short notice periods across a broad range of sustainability activities and programmes.
• Exercise judgment in identifying and assessing environmental data and problems and where a range of options (and the implications) have to be considered.
• Ability to communicate effectively across wide demographic boundaries, in an appropriate manner, verbally, in writing and face to face, displaying tact when dealing with sensitive or contentious issues.
• Negotiate and influence persuasively using facts to obtain approval, agreement and cooperation at various levels, once implications have been considered.
• Ability to command confidence and respect from internal colleagues and external stakeholders at all levels.
• Ability to make judgements based on interpretation of complex data, strong problem solving, reasoning and analytical skills to collate and identify trends.
• Committed to Continuing Professional Development.
• Responsible for the design and development of major information systems relating to energy and water consumption to meet the needs of the wider team.
• Excellent data modelling and management skills on a variety of computer programs, which have aspects that require diligent interpretation.
• Formulate, design and implement changes to improve complicated systems and processes for effective collection, interpretation and presentation of waste, energy, water and carbon data.
• Responsible for the operation of several information systems which process, generate, create and update information for the wider EFM Team.
• Able to lead and conduct audits and surveys as an integral part of the job and in line with legislative requirements and the broader objectives of the organisation.
• Ability to demonstrate a professional, branded presentation of all documents created.
• Demonstrates sensitivity to the needs of individuals & groups, dealing with sensitive information and maintaining confidentiality.
• Demonstrable expert Microsoft skills, including Excel, Access, Sharepoint, Teams, PowerBI and Dynamics 365. Ability to create, manage and integrate Access and SQL databases. Ability to manage and analyse large data sets.
• Demonstrable compassionate and inclusive leadership.
• Experience in the application of HR processes.
• Demonstrable experience of line management responsibilities.

Qualifications

• Educated to degree level or equivalent qualification and experience.
• Knowledge of Environmental Management Systems and utilities software packages.
• Working knowledge of contracts and process within the public sector.
• Membership of relevant professional body e.g., CIWM / IEMA.
• Evidence of Continued Professional Development.

Experience

• Experience in environmental or sustainability projects.
• Understanding of environmental terminology/ procedures and standard legislation.
• Experience of delivering Carbon Literacy training for a large organisation.
• Experience of working within the NHS.

Values & Behaviours

• Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.
• Being at our best - professional and adaptable and takes pride in work.
• Making a difference - act with compassion, kindness and integrity towards everyone.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.