Data Quality Analyst

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We're the world's leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what's possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Title & Location

Data Quality Analyst

London, Westgate

Data Quality

Data Quality is the department responsible for ensuring the best possible data quality across all of our GB and Irish panels. Responsibilities of the department are varied. The quality of information provided by our panel members is critical and the department will ensure that quality standards are maintained with improvements being identified and implemented as required.

Role Purpose

Providing quality assurance for the business, through the monitoring of our process and data quality, and ensuring the delivery of high quality products to our client base. Growing understanding and skills to monitor and support the business with enhancements to the quality of the data we produce.

Main Duties and Responsibilities

Data quality:

• Learn the basic components of data quality through practical experience.
• Develop a good understanding of our end-to-end processes.
• Perform the day-to-day tasks required to ensure the smooth running of the service.
• Monitor critical metrics, identifying actions to be undertaken, communicating them in a timely manner.
• Demonstrate ability to interrogate complex data sets to support the management of the quality in our data.
• Understand the need for maintaining data quality and the key drivers.
• Understand the need to maintain sample size, panel balance, panel continuity and a consistent dataset.
• Understand the need for robust, continuous data collection from all panellists.
• Understand the impact on the data that external factors can have, e.g. communication, processes, market effects.
• Support the business with internal and external projects.

Process and Continuous Improvement:

• Identify and raise enhancements to efficiency and/or quality to Managers and Leads within the team.

Data and information security:

• Respect the confidentiality of panellists' personal information and handle all communication and data in a responsible manner in accordance with GDPR, our Privacy Policy and all other relevant guidelines and legislation.

Understanding the wider business:

• Develop a broader understanding of the Worldpanel panels business and the role the Data Quality team performs to ensure its success.
• Develop a broader understanding of the wider Market Research industry.

Training & Development:

• Take ownership for self-development and where available participate in structured training.
• Gain proficiency in all relevant databases, data interrogation and reporting tools (for example ISEC, SQL, R, Python, Excel, MyWorldpanel, Powerview etc.).

Communication & Collaboration:

• Begin to form professional working relationships across the business.
• Understand the importance of how you are perceived across the business and your personal brand.
• Make a constructive contribution at Data Quality team meetings.

Issue Management and Best Practice:

• Proactively identify and conduct root cause analysis of service issues, and resolve these to mitigate any impact to data quality and critical metrics.
• Support regular service review meetings with Team Managers and Leadership team to establish priorities and future requirements.
• Work closely with other department partners (e.g. Data Methods, Data Acquisition, Coding Inputs, Client Delivery) to capacity plan and support new projects or service enhancement initiatives.

Skills and experience

• Numerical based degree (Mathematics, Statistics, Physics etc).
• Experience in coding languages (e.g. R, Python, SQL).
• Experience using data visualisation tools (e.g. Tableau, PowerBI).

Measures of Success

• Deliver to deadline on all tasks and projects as requested by their manager.
• All work is delivered to the quality standard expected.
• Appropriately raise issues and implement additional checks if required.
• Acquire all necessary knowledge and skills to perform in the role, including service knowledge, technical skills and personal skills.
• Be proactive in asking for help and support.
• Provide appropriate and timely responses to all requests.
• Adopt an appropriate communication style internally and externally.
• Demonstrate appropriate business etiquette and ways of working (e.g. meetings, minutes, agendas).

Demonstrate the below indicators of success:

• Results driven
• Positivity
• Attention to detail
• Flexibility
• Effective communicator
• Proactive approach
• Makes sound recommendations
• Inquiring mind
• Puts opinions across
• Questioning
• Willingness to learn
• Builds relationships across the business
• Supportive to other team members

What you'll get from us

• 25 days annual leave (excl. bank holidays), plus your birthday off!
• Flexible benefits across health, wealth and lifestyle.
• Extensive training and excellent scope for career development.
• A collaborative and supportive work environment!

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well-being is taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Reasonable Adjustments

Kantar is committed to offering equal opportunities to all individuals including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.

#LI-HP1 #LI-Hybrid

Country

United Kingdom

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar.