Data Performance and Systems Co-ordinator

Babergh District Council and Mid Suffolk District Council; Ipswich; Hybrid; GBP 36,000 - 43,000

Job description

• Babergh and Mid Suffolk District Councils - Great Wenham, Suffolk CO7 6PS
• £36,124 - £42,708 per annum (pro rata for part time)
• Full Time, 37 hours per week
• Permanent

Full time, part time and job share opportunities will be considered.

What we are looking for

We are looking for a Data Performance and Systems Co-ordinator to join our Housing Transformation Team. To be successful, you will share our values, commitment, and motivation to make a difference for our residents, clients, and communities.

About the role

• Reporting directly to our Head of Housing Transformation and Regulation with an additional reporting line to the Head of Housing Repairs and Maintenance (HRM), this role is an integral part of developing the Housing Repairs and Maintenance (HRM) insight offer and delivering more sophisticated analysis of the services being provided.
• You will ensure high quality performance information is available across Housing Operations and the DLO and that relevant regulatory and business specific requirements are met.
• You will support colleagues to engage with performance information and provide advice and assurance on best practices and operational efficiencies.
• You will analyse complex information and draw conclusions that make a real difference as well as developing dashboards and reports that allow users to interact with and explore data.
• Additionally, you will maintain, upgrade and manage systems, software, hardware and networks.
• The position is based at our Great Wenham Operational Hub; however, some visits to our head office in Ipswich will be a requirement of the job.

About you

• You should have a relevant Qualification at NVQ/HNC/degree or Equivalent knowledge gained through experience.
• Data and Performance go beyond reporting what has happened; you will be passionate about putting performance information into context, generating insights that will drive improvements.
• We require someone with a high level of skill in creating and interpreting data and performance analysis. This role is integral to developing our Housing Operations and DLO's (direct labour organisation) insight offer and delivering a more sophisticated analysis of the services being provided.
• You will deliver data products which ultimately support operational colleagues to deliver better services for our residents.

About us

Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk.

We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two National Landscapes within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.

Benefits

• Great opportunities for learning and development.
• Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years' service, plus bank holidays).
• Competitive Local Government Pension Scheme.
• Wellbeing Support Programme.
• Employee Assist Programme.
• Health Care Options.

For more information, please visit our Employee Benefits page (suffolkjobsdirect.org).

Our ways of working

Work is what we do, not where we go! We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working (Business needs permitting). This has worked well for us and is something we will be continuing with.

We are committed to supporting equality and diversity; Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents.

For more information

Please read the Job Description and Person Specification before applying for this job opportunity.

If you wish to discuss the hybrid working approach for this role, or for an informal discussion, please contact David White by either calling 01473 724833 or emailing: [e-mail].

Closing date: 5pm, 8 April 2025.

When applying, please ensure:

• that you complete the application form as fully as possible with your employment and educational history as shortlisting will be based upon the application form and supporting statement only.
• your statement indicates how you meet each of the criteria in the Person Profile' section of the Job Description/Person Specification (JDPS).

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.