Data Migration Business Lead

Affinity Water; Hatfield; On-site; GBP 40,000 - 50,000

Job description

Affinity Water are investing in a Digital Transformation Programme to enhance the way we engage with our customers. We have a new 18-month fixed-term contract for a Data Migration Business Lead to manage data migration and lead integration and analysis activities as we implement a Master Customer Data System. This pivotal role involves re-platforming a website and migrating multiple data feeds from legacy systems into a new platform.

The role

As the Data Migration Business Lead, you will be responsible for defining and embedding the Data Migration Strategy and Plan. You will work closely with Technology, Data Governance, Data Quality teams, and suppliers to deliver a migration process that aligns with customer requirements and compliance standards while minimising operational disruption.

This role requires a blend of technical expertise, business acumen, and leadership skills, ensuring data integrity, security, and compliance while championing the customer experience.

Key Responsibilities

Define and Embed the Data Migration Strategy and Plan

• Lead the business migration workstream, working with product owners, project managers, and technical teams to define the scope, approach, timeline, and risks of data migration.
• Support the design and execution of customer data migration processes from legacy systems to the new Master Customer Data System, ensuring data is accurate, secure, and meets quality standards.
• Identify and mitigate risks related to data migration, including data loss, corruption, and security breaches, and develop action plans to resolve issues promptly.

Stakeholder Engagement and Governance

• Identify and engage with business stakeholders, providing updates on risks and remediation plans.
• Represent business migration activities within the programme governance framework.
• Act as a liaison between technical and non-technical stakeholders to ensure data-related risks and controls are understood and addressed effectively.

Data Mapping and Migration Alignment

• Work with business SMEs to align business processes with product requirements, ensuring data availability for testing and controls.

Testing & Reconciliation Strategy

• Define and oversee test plans and user acceptance testing, ensuring proper validation, reconciliation, and sign-off from business users.

Cutover and Go-Live Readiness

• Develop a detailed cutover plan for the final migration, ensuring all business readiness criteria are met.
• Provide post-migration support to ensure a smooth transition.

Reporting and Documentation

• Document all control processes, policies, data migration steps, and integration activities in alignment with governance standards.
• Create detailed reports on data integrity, control effectiveness, and migration progress for senior management and project stakeholders.
• Support audit and review processes by maintaining comprehensive documentation on control adherence and data management activities.

Qualifications & Experience required

• Experience in data migration or data management, particularly within large-scale system migration projects.
• Ability to grasp complex business and operational processes and translate them into migration specifications.
• Experience with change management methodologies and business process analysis.
• Strong knowledge of data development and data governance principles.
• Experience in business re-engineering principles and processes.
• Proficiency in Microsoft products and working knowledge of data management tools.
• Exceptional stakeholder engagement and management skills.

Personal Skills & Competencies

• Strong leadership and mentoring abilities.
• Excellent communication skills, both written and verbal, with the ability to translate technical concepts for business stakeholders.
• Self-motivated and deadline-driven, ensuring deliverables are met.
• Rigorous attention to detail in building and validating data models and control protocols.
• Comfortable working in a fast-paced, ambiguous environment, with the ability to adapt and make timely decisions.
• Excellent numerical and analytical skills.
• Problem-solving and analytical mindset, with the ability to diagnose data integrity issues and propose solutions.

Why Join Us?

• Be part of a newly established team driving a major customer transformation programme.
• Work on high-impact digital projects that enhance customer experiences and operational efficiencies.
• Join a collaborative and forward-thinking organisation committed to innovation and excellence.

Benefits include:

• Salary between £40,000 - 50,000 per annum, dependent on skills and experience.
• Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
• Company annual bonus scheme.
• Annual leave from 26 days rising with length of service, and the option to purchase up to 5 extra days.
• A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
• A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%).
• We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
• Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
• Access to our Wellbeing Centre with support for looking after your physical and mental health.
• Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.
• Up to 4 Affinity days a year to volunteer in the community.
• Life Assurance.
• Disability confident bullet point added to our adverts; if you need to apply in a different format, please contact us.

Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.

You can find out what it’s like to work at Affinity Water through our career site https://www.affinitywatercareers.co.uk/ where our colleagues share their career development stories and you can get a feel for our company culture.