Data Entry Clerk

At Team RH, we’re on a mission to make health and wellness achievable, affordable, and accessible for everyone. Based in the North East of England, we’re more than just a health and wellness company – we’re a community. Through our innovative Team RH app, which combines an intuitive food tracker with the option to purchase our flagship Life Plan, we empower people to achieve sustainable fat loss and live healthier, happier lives.

We cut through the noise of other diet companies by focusing on education and honesty, empowering our members with the tools and knowledge they need to truly succeed.

Our Values Keep Us Focused On What Matters

• Courageously Different: We push boundaries and challenge norms.
• Passionately Driven: We’re fully committed to making a real impact.
• Setting the Standard: We hold ourselves to the highest standards, always.
• One Team RH: We’re in it together – employees and members alike.

We’re here to support people in living healthier, happier lives. We’re building a future where wellness is within everyone’s reach. If you’re driven, passionate, and ready to embody our values, come and join us on the journey!

Data Entry Clerk (3 Month Fixed Term Contract)

Join our team and play a key role in maintaining the quality and accuracy of our extensive food database, contributing to an exceptional user experience on the Team RH app. You will work closely with a small team, ensuring that our database remains reliable, uniform, and easy to use. Your responsibilities will also include investigating queries related to changes in nutritional information and inputting data from large chain restaurants.

Responsibilities

• Content Review: Evaluate and verify user-submitted entries for accuracy, completeness, and adherence to guidelines, ensuring all entries meet our quality standards.
• Quality Control: Identify and correct errors or inconsistencies in the database, such as typos, formatting issues, or missing/incorrect information.
• Data Upload: Use Excel or Google Sheets to upload nutritional data in bulk for restaurant foods while maintaining high quality standards.
• Image Editing: Use tools like Microsoft Paint or Photoshop to add images to food items, enhancing the user experience.
• Teamwork: Collaborate with the team to achieve weekly KPIs and contribute to the overall goal of creating a superior app experience.
• Recipe Input: Accurately enter food items and related information into the database, including nutritional information, ingredients, measurements, cooking instructions, and relevant tags.
• Continuous Improvement: Suggest process improvements to enhance efficiency and accuracy in data input and content review.

• Proficiency in Excel and Google Sheets.
• Basic knowledge of nutrition, macros, and a keen interest in food, health, or fitness.
• Attention to detail and high levels of accuracy.
• Experience in data entry or content moderation (preferred).
• Effective verbal and written communication skills.
• Collaborative teamwork and a willingness to contribute to team KPIs.
• Reliability and strong organisational skills.
• GCSE in English and Maths (or equivalent).
• Knowledge of spreadsheets and their practical applications.

• Full-time: 37.5 hours per week.
• These positions (2) will initially be for a period of 3 months with the possibility to be extended if the need arises.
• Initially, this role will be based full-time in our Team Valley office, with the option to transition to a hybrid model (2 days from home and 3 days in the office).
• Core Hours: Mon –Thurs : 10am–4pm, Friday: 10am–12:30pm
• It is worth noting that we are currently trialling a 4-day-working-week, which we are planning to review and make permanent in the near future. If made permanent, core hours for this role will be 9am-4pm, Mon-Thurs.

• Free membership to the Team RH app and Life Plan.
• 25 days of holiday + bank holidays.
• Employee discounts on all products.
• Free on-site gym.
• Regular staff socials.
• Opportunities for career progression, training, and personal development.
• Enhanced sick pay.
• Enhanced maternity and paternity pay.
• Smoke-free site.
• Free refreshments on site.
• Monthly 'Magic Moments' programme – a chance to win prizes for embodying our values.
• True Potential pension.
• For some office-based roles, we are currently trialling a 4-day working week and flexible start/finish times with core hours of 9am-4pm. This can be discussed at the interview stage.

Join us and help create an outstanding app experience for our community!