Data Entry Administrator / Customer Service Data Processing Assistant

Data Entry Administrator / Customer Service Data Processing Assistant who has fast and accurate inputting / typing speed with excellent communication and organisational skills is required by a company based in Battersea, South West London.

SALARY: Starting Salary £24,000 per annum, rising to £26,000 per annum after successfully completion of probation period, plus bonus

LOCATION: Hybrid. Your time will be split working remotely from home and spending a couple of days per week in the Battersea office.

PLEASE NOTE: Candidates MUST live within a commutable distance to London.

JOB TYPE: Full-Time, Permanent

JOB OVERVIEW

We have a fantastic new job opportunity for a Data Entry Administrator / Customer Service Data Processing Assistant who has fast and accurate inputting / typing speed with excellent communication and organisational skills.

Working as the Data Entry Administrator / Customer Service Data Processing Assistant you will be responsible for processing either manual emails or automatic feeds and uploading them quickly and accurately to the company website.

As the Data Entry Administrator / Customer Service Data Processing Assistant you will also be responsible for liaising with property agents to confirm any missing information, checking for duplicates and answering telephone and email enquiries.

As the Data Entry Administrator / Customer Service Data Processing Assistant, you will have a typing speed of at least 45 words per minute in order to process information efficiently, have great written and verbal communication skills and be highly organised.

DUTIES

• Ensure that manual and automatic feeds are uploaded to the website accurately.
• Process new feeds efficiently and in the order in which they are received to avoid delays in properties appearing on the website.
• Communicate with clientele both written and verbally using excellent communication skills.
• Report any issues with the functionality of the website to the Support Team.
• Upload properties either manually or from an automatic feed to the website.
• Ensure that all data entered on the website is accurate.
• Approve pending images received from agents and arrange them appropriately.
• Manage property details by processing property updates.
• Contact agents directly to confirm any missing information.
• Check for duplicates before uploading onto the website to ensure that a property does not appear twice.
• Answer the phone/emails and assist with queries where possible or transfer the query to the relevant person.
• Carry out property checks with agents over the phone when requested.
• Carry out user checks over the phone when required.

CANDIDATE REQUIREMENTS

• A typing speed of at least 45 words per minute.
• Previous office experience would be preferable.
• Good communication skills.
• Excellent attention to detail.
• Polite and confident telephone manner.
• Good organisational skills.

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CVs of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.