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Data Coordinator - Breast

The Shrewsbury and Telford Hospital NHS Trust

Greater London

On-site

GBP 25,000 - 35,000

2 days ago
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Job summary

An exciting opportunity to join a dedicated Medical Secretary team within a prestigious healthcare organization. This role involves managing the workload of consultants, producing clinical correspondence, and providing exemplary support to patients and staff. The ideal candidate will have strong interpersonal and communication skills, along with a background in administrative support. Join a passionate team committed to delivering high-quality care and making a real difference in the community. If you're ready to contribute to a culture of excellence and continuous improvement, this position is perfect for you.

Qualifications

  • Possess 4 GCSE's or equivalent, RSA stage 3 typing, and knowledge of MS Office.
  • Ability to plan and prioritize a varied workload is essential.

Responsibilities

  • Produce accurate clinical and general correspondence using medical terminology.
  • Respond sensitively to telephone calls from patients, addressing their concerns.

Skills

Interpersonal Skills

Communication Skills

Typing

Word Processing

Planning and Prioritizing

Education

4 GCSE's (grades 9 - 4) or equivalent

RSA stage 3 typing

NVQ Level 3 Business/ Medical Admin or AMSPAR

Tools

MS Office

Job description

Job Overview

An exciting opportunity has become available to join our Medical Secretary team, working within the Breast department in the Surgical Centre. The post holder will join a team of Medical Secretaries who organise the Consultant's workload, diaries and clinical correspondence to ensure that an efficient service is provided to our patients.

Applicants should already possess 4 GCSE's (grades 9 - 4) or equivalent, RSA stage 3 typing, word processing (or have equivalent experience), knowledge of MS Office and be working towards NVQ Level 3 Business/ Medical Admin or AMSPAR. The ability to plan and prioritise a varied workload is essential as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels.

Main duties of the job

The post holder will produce accurate clinical and general correspondence to Patients, colleagues and GP's, regularly using complex and sensitive medical terminology from audio transcription and self-generated correspondence. You will be required to respond appropriately to telephone calls from patients, who can sometimes be distressed or anxious, and deal with their concerns and resolve their queries sensitively.

You should have knowledge of good practice and system of work within the secretarial / PA field, knowledge of Health & Safety and an understanding of confidentiality / data protection issues.

The successful applicants will gain valuable experience in the day-to-day management of a busy Medical Secretaries office.

Working for our organisation

Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do. We're on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in. Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!

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