Data Analyst

The Ideal Candidate Will Have The Following Experience

1. Entering enquiries into CRM system
2. Sales administration tasks
3. Data entry and population of CRM with new clients
4. Creating new jobs and contracts within the CRM software
5. Booking and organising jobs via CRM software, including support for IT staff
6. Sending invoices and payment reminders
7. Processing new starters and leavers, monitoring absences, managing holiday requests, processing background checks, booking training courses
8. Managing helpdesk emails and escalating accordingly
9. Creating company social media posts and marketing emails
10. General office duties, including answering the telephone and customer service
11. Supporting senior management with project work

Key Skills

1. Previous experience in a busy, multitasked business administration role
2. Experience with CRM software
3. Advanced IT skills, including Microsoft 365 and CRM software
4. Excellent communication skills, both written and verbal
5. Strong attention to detail
6. Ability to work independently and take full ownership of work
7. Team player willing to take on new tasks as required